Skip to content

Added member cancellation reason header #26542

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
weylandswart merged 3 commits into from
Feb 24, 2026
Merged

Added member cancellation reason header #26542

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
3 commits
Select commit Hold shift + click to select a range
ab11809
Added cancellation reason header
weylandswart Feb 23, 2026
85fc37e
Updated tests
weylandswart Feb 23, 2026
252b454
Final tweaks and test changes
weylandswart Feb 24, 2026
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
17 changes: 9 additions & 8 deletions ghost/core/core/server/services/staff/email-templates/new-paid-cancellation.hbs
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -45,18 +45,19 @@
<table border="0" cellpadding="0" cellspacing="0">
<tr>
<td style="padding-right: 8px; background-color: #F4F5F6; text-align: left; vertical-align: middle;" valign="middle">
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 400;">Name:</p>
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 600;">{{memberData.name}}{{#if memberData.showEmail}} ({{memberData.email}}){{/if}}</p>
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 400;">Tier:</p>
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 600;">{{tierData.name}}{{#if tierData.details}} &bull; {{tierData.details}}{{/if}}</p>
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 700;">Name</p>
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 400;">{{memberData.name}}{{#if memberData.showEmail}} ({{memberData.email}}){{/if}}</p>
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 700;">Tier</p>
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 400;">{{tierData.name}}{{#if tierData.details}} &bull; {{tierData.details}}{{/if}}</p>
{{#if subscriptionData.cancelNow}}
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 400;">Expired on:</p>
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 700;">Expired on</p>
{{else}}
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 400;">Expires on:</p>
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 700;">Expires on</p>
{{/if}}
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 600;">{{subscriptionData.expiryAt}}</p>
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 400;">{{subscriptionData.expiryAt}}</p>
{{#if subscriptionData.cancellationReason}}
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 400;">"{{subscriptionData.cancellationReason}}"</p>
<p style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 15px; margin: 0; padding-bottom: 4px; color: #15171A; font-weight: 700;">Cancellation reason</p>
<p class="text-link large" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'; font-size: 18px; margin: 0; padding-bottom: 24px; color: #15171A; font-weight: 400;">"{{subscriptionData.cancellationReason}}"</p>
{{/if}}
</td>
</tr>
Expand Down
14 changes: 11 additions & 3 deletions ghost/core/test/unit/server/services/staff/staff-service.test.js
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -815,7 +815,11 @@ describe('StaffService', function () {
), false);

assert.equal(mailStub.calledWith(
sinon.match.has('html', sinon.match('Reason: Changed my mind!'))
sinon.match.has('html', sinon.match('Cancellation reason'))
), true);

assert.equal(mailStub.calledWith(
sinon.match.has('html', sinon.match('Changed my mind!'))
), true);
});

Expand All @@ -836,7 +840,7 @@ describe('StaffService', function () {

// Cancellation reason block is hidden
assert.equal(mailStub.calledWith(
sinon.match.has('html', sinon.match('Reason: '))
sinon.match.has('html', sinon.match('Cancellation reason'))
), false);
});

Expand Down Expand Up @@ -869,7 +873,11 @@ describe('StaffService', function () {
), false);

assert.equal(mailStub.calledWith(
sinon.match.has('html', sinon.match('Reason: Payment failed'))
sinon.match.has('html', sinon.match('Cancellation reason'))
), true);

assert.equal(mailStub.calledWith(
sinon.match.has('html', sinon.match('Payment failed'))
), true);
});
});
Expand Down