Warn before closing incident without work notes

Client-Side Components/Client Scripts/Warn Before Closing Incident Without Work Notes/README.md

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+# Warn Before Closing Incident Without Work Notes
+
+## Overview
+This Client Script prevents users from resolving or closing an Incident without adding work notes. It ensures that important resolution details are documented before the ticket is closed.
+
+## Features
+- Triggered on form submission.
+- Checks if the Incident state is set to Resolved or Closed.
+- Displays a warning if Work Notes are empty.
+- Prevents form submission until notes are added.
+
+## Configuration
+
+- **Table**: `incident`
+- **Type**: `onSubmit`
+- **Script Name**: `Warn Before Closing Without Work Notes`
+- **Active**: `true`
+
+## Script
+
+
+function onSubmit() {
+    var state = g_form.getValue('state');
+    var workNotes = g_form.getValue('work_notes');
+
+    if ((state == '6' || state == '7') && !workNotes.trim()) {
+        alert("Please add work notes before resolving or closing the Incident.");
+        return false;
+    }
+
+    return true;
+}

Client-Side Components/Client Scripts/Warn Before Closing Incident Without Work Notes/script.js

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+function onSubmit() {
+    var state = g_form.getValue('state');
+    var workNotes = g_form.getValue('work_notes');
+
+    // Check if state is Resolved (6) or Closed (7) and work notes are empty
+    if ((state == '6' || state == '7') && !workNotes.trim()) {
+        alert("Please add work notes before resolving or closing the Incident.");
+        return false; // Prevent form submission
+    }
+
+    return true; // Allow submission
+}