To reduce customer churn, telecom companies need to predict which customers are at high risk of churn.
-
Updated
Mar 7, 2021 - Jupyter Notebook
To reduce customer churn, telecom companies need to predict which customers are at high risk of churn.
Telecom Churn Case Study
Exploratory Data Analysis on Telecom Customer Churn — uncovering key drivers like contract type, payment method, and tenure to support retention strategies.
To predict if a customer will churn, given the ~170 columns containing customer behavior, usage patterns, payment patterns, and other features that might be relevant. Your target variable is "churn_probability"
Predict churn and derive actionable strategies to retain users in a highly competitive telecom environment.
Add a description, image, and links to the telecomchurn topic page so that developers can more easily learn about it.
To associate your repository with the telecomchurn topic, visit your repo's landing page and select "manage topics."