🚀 The open-source alternative to Twilio.
Experience Operating System (XOS) that unifies marketing, sales, operations, and support — run your core business seamlessly while replacing HubSpot, Zendesk, Linear, Wix and more.
A better shopping experience 🤙
The Buy Now extension for Magento 2 enhances the shopping experience by allowing customers to make instant purchases with a single click. It adds a "Buy Now" button to product pages, enabling customers to bypass the cart and proceed directly to the checkout page.
Feedback platform for continuous improvement of systems, services, processes, and policy.
err0 empowers all software teams to use Error Codes
𝘿𝙞𝙖𝙜𝙧𝙖𝙢𝙓 - Create beautiful diagrams
Information on the Phase II Industry Day for the Centers of Excellence at USDA.
A repository that contains links and information for acquisitions and potential acquisitions that have arisen out of work between the CoE and HUD.
The open-source skills library for Agentic Customer Success Operations. Hardened, multi-protocol playbooks designed for human CSMs and autonomous AI agents. Codifying technical API logic, expansion blueprints, and predictive churn-stop plays to close the Value Realization Gap. Licensed for internal business use. Please contribute & collaborate.
Information on the Discovery BPA for discovery-related work performed by the Centers of Excellence.
Experimental Research about the effect of Chatbots in Customer Service
⚡ Scalable recommendation serving and vector similarity search
Development of a dynamic and strategic website for a pizzeria, focusing on menu display, promotions, franchises, and job opportunities.
CivicActions' Design, Content, and Research Practice Area
AI-powered real-time sign language translator to enhance accessibility and customer experience in retail spaces
Public profile README covering how I approach product, AI systems, and customer signal in production.
Unicorn Design for BSI Customer Experience (CX) Websites
Built with React, TypeScript, React Router and Sass. Huetown is my web shop for art sales. It consumes PayPal and Mailchimp APIs to, respectively, process orders and record email list subscribers.
This accelerator provides Zoom Contact Center clients with a quick and easy way to securely access Shopify customer and order data, enabling personalised customer experience, self-serve/contact deflection, and advisor efficiency for all contact channels.
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