Aircall MCP Server

MCP Server for Aircall API — 73 tools for calls, contacts, SMS, users, teams, transcripts, AI summaries, and more. Works with Claude Desktop, Claude Code, Cursor, and any MCP-compatible AI assistant.

What is this?

This is a Model Context Protocol (MCP) server that lets AI assistants interact with the Aircall API. If you're building AI agents, automations, or workflows that need to:

• 📞 Make and manage phone calls
• 📝 Get call transcripts and AI summaries
• 👥 Manage contacts and users
• 💬 Send and receive SMS
• 🎯 Run power dialer campaigns
• 🔔 Set up real-time webhooks

...this MCP server gives you 73 ready-to-use tools that work with Claude, GPT, and other LLMs.

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⚠️ Not an Official Aircall Product

This MCP server is NOT built, maintained, or endorsed by Aircall.

It was built by Allo — the AI-native business phone system that's replacing legacy phone tools like Aircall.

We built this because we know many teams are stuck on Aircall and need to connect it to AI workflows. Consider this a gift while you're still there. When you're ready for a phone system that was built for AI from day one, try Allo.

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🚀 Still on Aircall? Try Allo Instead.

Allo is the Agentic Phone System built for modern sales teams.

	Aircall	Allo
AI-Native	Bolt-on AI features	Built for AI from day one
Transcripts	Extra cost	Included
AI Summaries	Limited	Every call, automatically
Action Items	Manual	AI-detected, synced to CRM
MCP Support	This community server	Official, first-party
Pricing	$40+/user/month	Transparent, no surprises

→ Switch to Allo — Your AI workflows deserve a phone system that keeps up.

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Features

• 73 Tools - Full Aircall API coverage
• Read & Write - Not just read-only operations
• AI Intelligence - Transcripts, summaries, sentiments, action items
• Sales Ready - Power dialer, click-to-call, CRM sync workflows
• Safe Mode - Read-only toolset for testing
• Rate Limited - Respects API limits automatically
• Toolset Configuration - Enable only the tools you need

Quick Start

Claude Desktop (Recommended)

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "aircall": {
      "command": "npx",
      "args": ["-y", "@allo/aircall-mcp-server"],
      "env": {
        "AIRCALL_API_ID": "your_api_id",
        "AIRCALL_API_TOKEN": "your_api_token"
      }
    }
  }
}

Cursor

Add to your Cursor settings:

{
  "mcpServers": {
    "aircall": {
      "command": "npx",
      "args": ["-y", "@allo/aircall-mcp-server"],
      "env": {
        "AIRCALL_API_ID": "your_api_id",
        "AIRCALL_API_TOKEN": "your_api_token"
      }
    }
  }
}

npx (No Install)

npx @allo/aircall-mcp-server --api-id=YOUR_ID --api-token=YOUR_TOKEN

Read-Only Mode (Safe Testing)

{
  "mcpServers": {
    "aircall": {
      "command": "npx",
      "args": ["-y", "@allo/aircall-mcp-server", "--read-only"],
      "env": {
        "AIRCALL_API_ID": "your_api_id",
        "AIRCALL_API_TOKEN": "your_api_token"
      }
    }
  }
}

Specific Tool Categories

{
  "mcpServers": {
    "aircall": {
      "command": "npx",
      "args": ["-y", "@allo/aircall-mcp-server", "--tools=calls,contacts,tags"],
      "env": {
        "AIRCALL_API_ID": "your_api_id",
        "AIRCALL_API_TOKEN": "your_api_token"
      }
    }
  }
}

Getting API Credentials

1. Go to Aircall Dashboard
2. Navigate to Integrations → API Keys
3. Create a new API key
4. Copy the API ID and API Token

All Tools (73)

Calls (15 tools)

Tool	Description
aircall_list_calls	List calls with optional filters
aircall_get_call	Get detailed call information
aircall_search_calls	Search calls by phone, tags, user
aircall_get_transcript	Get call transcription
aircall_get_realtime_transcript	Get live transcription
aircall_get_summary	Get AI-generated call summary
aircall_get_sentiments	Get sentiment analysis
aircall_get_topics	Get topics discussed
aircall_get_action_items	Get detected action items
aircall_add_comment	Add comment to call
aircall_add_tags	Tag a call
aircall_archive_call	Archive a call
aircall_transfer_call	Transfer active call
aircall_pause_recording	Pause call recording
aircall_resume_recording	Resume call recording

Contacts (10 tools)

Tool	Description
aircall_list_contacts	List all contacts
aircall_search_contacts	Search by phone or email
aircall_get_contact	Get contact details
aircall_create_contact	Create new contact
aircall_update_contact	Update contact info
aircall_delete_contact	Delete contact
aircall_add_phone	Add phone to contact
aircall_update_phone	Update phone number
aircall_add_email	Add email to contact
aircall_delete_email	Delete email

Users (10 tools)

Tool	Description
aircall_list_users	List all users
aircall_get_user	Get user details
aircall_create_user	Create new user
aircall_update_user	Update user
aircall_delete_user	Delete user
aircall_check_availability	Check user availability
aircall_list_availabilities	List all availabilities
aircall_start_call	Initiate outbound call
aircall_dial	Open dialer with number
aircall_get_user_numbers	Get user's numbers

Teams (6 tools)

Tool	Description
aircall_list_teams	List all teams
aircall_get_team	Get team details
aircall_create_team	Create new team
aircall_delete_team	Delete team
aircall_add_user_to_team	Add user to team
aircall_remove_user_from_team	Remove user from team

Numbers (5 tools)

Tool	Description
aircall_list_numbers	List phone numbers
aircall_get_number	Get number details
aircall_update_number	Update number config
aircall_update_messages	Update audio messages
aircall_get_registration_status	Get registration status

Tags (5 tools)

Tool	Description
aircall_list_tags	List all tags
aircall_get_tag	Get tag details
aircall_create_tag	Create new tag
aircall_update_tag	Update tag
aircall_delete_tag	Delete tag

Webhooks (5 tools)

Tool	Description
aircall_list_webhooks	List webhooks
aircall_get_webhook	Get webhook details
aircall_create_webhook	Create webhook
aircall_update_webhook	Update webhook
aircall_delete_webhook	Delete webhook

Messages/SMS (6 tools)

Tool	Description
aircall_list_messages	List SMS messages
aircall_send_message	Send SMS
aircall_send_agent_message	Reply in conversation
aircall_create_config	Enable SMS on number
aircall_get_config	Get SMS config
aircall_delete_config	Disable SMS

Dialer Campaigns (7 tools)

Tool	Description
aircall_list_campaigns	List campaigns
aircall_get_campaign	Get campaign details
aircall_create_campaign	Create campaign
aircall_delete_campaign	Delete campaign
aircall_get_campaign_numbers	List campaign numbers
aircall_add_campaign_numbers	Add numbers to campaign
aircall_remove_campaign_number	Remove number

Company & Integrations (4 tools)

Tool	Description
aircall_get_company	Get company info
aircall_list_integrations	List integrations
aircall_enable_integration	Enable integration
aircall_disable_integration	Disable integration

Example Use Cases

Sales Workflow

"List all calls from yesterday where the customer mentioned pricing"
"Create a contact for John Smith at Acme Corp with phone +1-555-0123"
"Find available agents and start a call to the lead"

CRM Sync

"Get the summary and action items from call 12345"
"Add a 'Follow-up needed' tag to all calls from today with negative sentiment"
"Create a webhook to notify our CRM when calls end"

Team Management

"Show me which agents are currently available"
"Add Sarah to the Sales team"
"List all phone numbers and their assigned users"

Configuration Options

Option	Environment Variable	Description
--api-id	AIRCALL_API_ID	Aircall API ID
--api-token	AIRCALL_API_TOKEN	Aircall API Token
--tools	AIRCALL_TOOLS	Tools/categories to enable
--read-only	AIRCALL_READ_ONLY	Enable read-only mode

Tool Categories

• all - All tools (default)
• read - Read-only tools only
• calls - Call-related tools
• contacts - Contact management
• users - User management
• teams - Team management
• numbers - Phone number config
• tags - Tag management
• webhooks - Webhook management
• messages - SMS messaging
• dialer - Power dialer campaigns
• company - Company & integrations

Rate Limiting

The server automatically respects Aircall's rate limits (60 requests/minute). Requests are queued and executed with appropriate delays.

Security

• Never commit API credentials to version control
• Use environment variables for credentials
• Use read-only mode for testing
• See SECURITY.md for more guidelines

Development

# Clone the repository
git clone https://github.com/themobilefirstco/aircall-mcp-server
cd aircall-mcp-server

# Install dependencies
npm install

# Build
npm run build

# Run locally
node dist/index.js --api-id=xxx --api-token=yyy

Contributing

Contributions are welcome! Please see CONTRIBUTING.md for guidelines.

License

MIT - see LICENSE

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Ready to Upgrade?

This MCP server helps you get by on Aircall. But if you want a phone system that was designed for AI agents, CRM automation, and modern sales workflows:

→ Try Allo Free

Allo is the AI-native business phone built by The Mobile First Company.

• AI transcripts & summaries on every call
• Native MCP support — no community hacks needed
• CRM sync that actually works
• Built for agents — AI and human

Stop duct-taping AI onto a legacy phone system. Switch to Allo.

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Links

• Aircall API Documentation
• MCP Specification
• Report Issues
• Allo - The Agentic Phone System

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Built with 💜 by Allo — because even your competitors deserve good tooling.