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@peetuhr peetuhr commented Dec 23, 2025

Description

Comprehensive revamp of the "Open WebUI for Enterprise" documentation. The goal was to communicate OWUI values for decision makers, and create a scalable structure for future partners and case studies.

Changes

  • Refactored Index: Updated index.mdx to focus on Enterprise value props.
  • New Architecture Page: Added architecture.md detailing scalability and HA.
  • New Security Page: Added security.md covering compliance (SOC2/HIPAA) and IAM.
  • New Support Page: Added support.md to clearly define paid support tiers vs. community help.
  • New Customization Page: Added customization.md to explain white-labeling and extension boundaries.
  • Partners Page: Created partners.md to funnel Agencies/Resellers away from direct sales pipelines.
  • Customer Stories: Converted the customers folder to use an index.mdx landing page, featuring the Samsung case study and a call-to-action for new stories.
  • Cleanup: Deleted the deprecated _category_.json in the customers folder to support the new index page.

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ℹ️ Documentation PR Guidelines

👋 Welcome! This is an automated message posted on all new documentation PRs to help guide our contributors. Just because this comment appeared doesn't mean you have done anything wrong!

Please ensure you're using the correct branches:

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## Why Enterprises Choose Open WebUI
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CTA should be above why


**sales@openwebui.com** — Send us your deployment **end user count (seats)**, and let’s explore how we can work together!

:::info
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we definitely need these warnings on this page, perhaps not as it currently stands but should at least be briefly mentioned

| Channel | Description |
| :--- | :--- |
| **Private Discord** | A dedicated, real-time communication channel for your team's engineers to chat with ours. |
| **Email Support** | Ticket-based support for tracking issues, troubleshooting, and formal guidance. |
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Email Support is incorrect, should be more general here

| :--- | :--- |
| **Custom Theming** | White-label Open WebUI to reflect your enterprise identity and brand standards. |
| **Model Integration** | Engineering assistance to integrate proprietary or third-party AI models tailored for your workflows. |
| **Private Features** | Work directly with our team to build custom features specific to your organization's needs. |
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we do not provide this as we're not a dev shop, we can provide high level guidance during consulting hours.


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## Built for Open Access
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duplicate

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.

@tjbck tjbck marked this pull request as draft December 25, 2025 17:59
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3 participants