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86 changes: 45 additions & 41 deletions docs/platgovnetsuite/installation/running_the_spider.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,7 +10,7 @@ The first time the spider is run the entire account is scanned. Subsequent spide
changes since the last run.

:::note
The **Strongpoint** tab is only available to Administrators unless you specifically add it to other
The **Netwrix** tab is only available to Administrators unless you specifically add it to other
roles. Refer to [Setting Access and Permissions](/docs/platgovnetsuite/installation/setting_strongpoint_tab_access.md) for more
information.
:::
Expand All @@ -24,22 +24,31 @@ To run the spider:

1. Log in as an Administrator. NetSuite security standards require an active Administrator login to
execute some of the spider’s tasks.
2. Open **Strongpoint** > **Tools** > **Strongpoint Spider**.
3. Select **ReSpider All Records - SLOW** from **Update or ReSpider** if available.
4. Click **Start Spider**. While the spider is running, you must do the following:
2. Open **Netwrix** > **Tools** > **Netwrix Spider**.

<img src="/images/platgovnetsuite/installing_strongpoint/manual_spider.webp" alt="Manual Spider - Select record types to index, then run the spider" width="450" />

3. Select **ALL** from **Record Types** input.
4. Click **Run Spider**. While the spider is running, you must do the following:

- Keep the Spider tab open. If you close it, start it again.
- Keep your NetSuite session active.
- Remain logged in as an Administrator.

The gears spin during this part of the spider run. It can take between 45-60 minutes to complete.
When finished, the gears stop spinning and **Spider Finished** is displayed below the **Start
Spider** button. You can close the tab when finished. The spider continues to work in the background
to document your account.

<img src="/images/platgovnetsuite/installing_strongpoint/manual_spider_processing.webp" alt="Manual Spider Processing" width="450" />

The **Run Spider** button should turn into **Processing...**. It can take between 45-60 minutes to complete.
When finished, the button goes back to **Run Spider** and the icon stops spinning.

<img src="/images/platgovnetsuite/installing_strongpoint/manual_spider_status.webp" alt="Manual Spider Status" width="450" />

The Spider Status is **Index Finished**. You can close the tab when finished. The spider continues to work
in the background to document your account.

If you are not sure the spider completed successfully:

1. Open **Strongpoint** > **Strongpoint Support** > **Installation Settings**
1. Open **Netwrix** > **Netwrix Support** > **Installation Settings**
2. Click **Print**.
3. Print to a **PDF** file.
4. Email the file and any questions to your Customer Success Manager.
Expand All @@ -56,8 +65,8 @@ any issues that arise are captured during the data validation phase.

### Confirm the Spider is Complete

Open **Strongpoint** > **Strongpoint Support** > **Installation Settings** and review the **Spider
Status** tab to confirm the **Last Completed Spider** shows a date.
Open **Netwrix** > **Netwrix Support** > **Installation Settings** and review the **Spider Status**
tab to confirm the **Last Completed Spider** shows a date.

![Review the Spider Status tab of the Installation Settings](/images/platgovnetsuite/installing_strongpoint/install_settings_spider_status.webp)

Expand All @@ -72,21 +81,18 @@ There are very large differences between NetSuite accounts. The automated algori
everything during the first pass. Platform Governance for NetSuite has a variety of tools to
validate the data.

1. Open **Strongpoint** > **Support** > **Installation Settings**
1. Open **Netwrix** > **Netwrix Support** > **Installation Settings**
2. Click **View**
3. Review the **Recommendation** column for any Customization Types labeled **ReSpider This Record**
or **Run DeDuplicate**. You can click on the column head to change the sort order, or use the
record counter on the right side of the table to view additional pages. Note the **Customization
Types** so you can ReSpider them.
4. Review the **Documented Record Count** looking for any **0** (zero) values. Note the
**Customization Types** so you can ReSpider them. No action is required if the value is blank.
5. Open **Strongpoint** > **Tools** > **Strongpoint Spider**
6. Select **ReSpider All Records - SLOW** from **Update or ReSpider**
7. **Select the Record Types** you noted. Use Ctrl-Click to select multiple record types. You do not
want to start over by ReSpidering the entire account. You can also enter an optional **Name
Filter**: entering all of part of the customization name to focus the spider. You can use the
**%** wildcard to search with the given name.
8. Click **Start Spider**. Customization and Records processed information is displayed when the
5. Open **Netwrix** > **Tools** > **Netwrix Spider**
6. **Select the Record Types** you noted. Use Ctrl-Click to select multiple record types. You do not
want to start over by ReSpidering the entire account.
7. Click **Run Spider**. Customization and Records processed information is displayed when the
spider completes.

:::note
Expand All @@ -99,37 +105,35 @@ record type with the issue.

You can ReSpider your account at any time.

1. Open **Strongpoint** > **Tools** > **Strongpoint Spider**
2. Select **Update Only - FAST** from **Update or ReSpider**
3. Select one or more record types that have an issue. You can also enter an optional **Name
Filter**: entering all of part of the customization name to focus the spider. You can use the
**%** wildcard to search with the given name. Here are the record types:
1. Open **Netwrix** > **Tools** > **Netwrix Spider**
2. Select one or more record types that have an issue.

> | | | |
> | ------------------------ | -------------------------- | --------------------------------- |
> | Custom Entity Fields | Mass Updates | User Roles |
> | Custom CRM Fields | Suitelet | Custom Report |
> | Custom Body Fields | RESTlet | Bundle |
> | Custom Column Fields | User Event Script | Online Customer Form |
> | Custom Item Fields | Scheduled Script | Custom Record Forms |
> | Custom Item Options | Client Script | Group |
> | Item Number Fields | Mass Update Script | Subsidiary |
> | Other Fields | Portlet Script | Department |
> | Custom Lists | Custom Workflow Action | Class |
> | Custom Records | Bundle Installation Script | Location |
> | Custom Record Fields | Map/Reduce Script | Custom Segment |
> | Custom Entry Forms | Plug-In | Email Template |
> | Custom Transaction Forms | Script Deployments | Custom Advanced PDF/HTML Template |
> | Searches | Workflow | |

1. Click **Start Spider**. Customization and Records processed information is displayed when the
> | Entity Field | Mass Update | Custom Report |
> | CRM Field | Suitelet Script | Bundle |
> | Body Field | RESTlet Script | Online Customer Form |
> | Column Field | User Event Script | Custom Record Form |
> | Item Field | Scheduled Script | Group |
> | Item Option Field | Client Script | Subsidiary |
> | Item Number Field | Mass Update Script | Department |
> | Other Field | Portlet Script | Class |
> | List | Workflow Action Script | Location |
> | Record | Bundle Installation Script | Custom Segment |
> | Custom Record Field | Map/Reduce Script | Email Template |
> | Address Form | Plug-In Script | Custom Advanced PDF/HTML Template |
> | Entry Form | Script Deployment | SuiteApp |
> | Transaction Form | Workflow | Access Token |
> | Search | User Role | Integration |

1. Click **Run Spider**. Customization and Records processed information is displayed when the
spider completes.

## Saving a Status Report

If you are working with a consultant who needs to see the results of this view:

1. Open **Strongpoint** > **Support** > **Installation Settings**
1. Open **Netwrix** > **Netwrix Support** > **Installation Settings**
2. Click **View**
3. Click **Print** and save it as a PDF.
4. Email the pdf file to the consultant.
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