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docs: Document Unsubscribe-to-Open Ratio stat for Email reports#702

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docs: Document Unsubscribe-to-Open Ratio stat for Email reports#702
promptless-for-oss wants to merge 18 commits into
mautic:7.1from
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Documents the new Unsubscribe-to-Open Ratio (UTOR) stat for Email reports introduced in PR #15066.

Changes

reports/reports.rst

  • New section: Email report columns - Documents the columns available when using 'Emails' as the data source, including the new UTOR stat (repositioned after Dynamic filters settings as per reviewer feedback)
  • Read count, Unsubscribed, Bounced columns - Documents existing engagement metrics for context
  • Unsubscribe-to-Open Ratio column - Documents the new stat that shows the percentage of unsubscribed Contacts relative to those who opened the Email
  • Tip block - Added practical guidance on how to interpret and use the UTOR metric to compare unsubscribe impact across different Emails
  • Style fixes - Updated definition list formatting to use colon instead of dash; fixed admonition formatting with blank line between directive and content

Context

PR #15066 adds a new email statistic called 'Unsubscribe-to-Open Ratio' to Email reports. This ratio helps marketers understand how many Contacts unsubscribed relative to those who opened the Email, providing insight into how Email content affects unsubscribe rates among engaged recipients.

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promptless Bot added 18 commits March 30, 2026 08:19
Add new 'Email report columns' section to document the Unsubscribe-to-Open
Ratio (UTOR) stat introduced in mautic/mautic PR #15066. This section also
documents related Email engagement columns (Read count, Unsubscribed, Bounced).
Change Email report columns formatting from "**Term** - description"
to "**Term:** description" per style feedback.
Add blank line between directive and content per RST admonition conventions.
Repositions the Email report columns documentation to appear after
the Dynamic filters settings bullet point, improving the logical
flow of the Details tab options.
@promptless-for-oss promptless-for-oss requested a review from a team as a code owner April 24, 2026 14:27
@promptless-for-oss promptless-for-oss requested review from adiati98 and favour-chibueze and removed request for a team April 24, 2026 14:27
Comment thread docs/reports/reports.rst
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(Line 95)

Added the Unsubscribe-to-Open Ratio column description based on PR #15066 which introduces this new stat. The PR description explains it shows the percentage of unsubscribed contacts relative to opened emails.

Source: mautic/mautic#15066

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Just a reminder: I review PR comments by default. If you want me to ignore a specific comment, start it with aside or /aside.

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