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Add AI Support Triage Agent solutionAdd triage agent solution#29

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ankit25bcs10610 wants to merge 1 commit into
interviewstreet:mainfrom
ankit25bcs10610:main
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Add AI Support Triage Agent solutionAdd triage agent solution#29
ankit25bcs10610 wants to merge 1 commit into
interviewstreet:mainfrom
ankit25bcs10610:main

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Summary of Changes

  • Implemented the complete AI Support Triage Agent logic in code/main.py.
  • Configured rules-only deterministic fallback routing to safely handle ambiguous/high-risk tickets.
  • Implemented core company detection for HackerRank, Claude, and Visa.
  • Handled safety guardrails for support context limits, data privacy, and ticket escalation.

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