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hamid-xcerlabs/README.md

Hamid Reyes

I build AI automation systems for small and mid-size businesses the kind that run in production, handle edge cases, and keep working after handoff.

Most of my current clients are US-based SMBs across Florida (Miami, Orlando, Palm Beach) and beyond. I work fully remote, and the bulk of what I deliver sits at the boundary of AI, business operations, and systems integration.

Founder of xcerlabs Designing AI-powered business operating systems across retail, real estate & healthcare

What I'm Building

Commerce Intelligence Engine (V2 in Progress) Migrating an Instagram concierge from a linear flow to an Agentic RAG system. Using Pinecone to index real-time Shopify inventory, allowing the AI to handle complex product discovery and intent capture, with human oversight for edge cases. Claude 3.5 LangGraph n8n Pinecone Shopify Admin API Next.js

Next: Scaling AI systems for e-commerce and DTC brands, and building a productized SaaS under XCER Labs.


Stack

Automation & Orchestration

n8n Make MCP

AI & Language Models

Claude OpenAI Groq Ollama

Agentic Frameworks

LangChain LangGraph CrewAI

Payments & Finance

Stripe PayPal QuickBooks

Vector & Memory

Pinecone Qdrant Neo4j Supabase

Observability

LangSmith Helicone

CRM & Business Platforms

HubSpot GoHighLevel Airtable Shopify

Communication & Messaging

Twilio Slack Gmail API DocuSign

Dev & Infrastructure

Python Next.js TypeScript PostgreSQL Docker GitHub Actions REST APIs


How I Work

I come in when a business has a process that works on paper but breaks at scale, too many manual steps, too much time between lead and close, too much depending on one person checking their inbox.

I map the process, identify where AI and automation create real leverage, and build it. Where simple linear automation is enough, I use it. Where the problem needs AI that reasons across steps and makes decisions, I build multi-agent systems. I monitor production systems with observability tooling so failures get caught before clients notice them.

Clients span Florida SMBs to remote contracts across the US. I've replaced enterprise SaaS tools with leaner custom builds and built net-new systems where none existed.


Connect

LinkedIn Instagram Email


Available for contract builds and full-time remote roles in AI engineering and systems integration.

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