Applied AI Lead at Deloitte in London, delivering large-scale AI systems across
Policing, Security & Justice, and the wider UK Public Sector.
I lead teams of 15+ engineers building intelligent automation that transforms how law enforcement
and public services operate in the UK, from analysing police phone calls to supporting border & immigration operations.
My background combines hands-on technical depth with strategic leadership.
name: Eugenio Segala
located_in: London, UK 🇬🇧
from: Italy 🇮🇹
current_role: Applied AI Lead @ Deloitte
domains: Policing, Security & Justice, Public Sector, Border & Immigration
focus: AI/ML Architecture, LLMs, RAG, Intelligent Automation, Agentic Systems
leadership: Teams of 15+ across AI, ML, Software Engineering, Cloud & Data
previously: OnTrack Retail · Nokia · RCS MediaGroup · Istituto Cappellari
education: Computer Science + 40 certifications (Coursera, Pluralsight, Udacity, Udemy)AI & ML
Frontend & Full-Stack
Infrastructure & Cloud
| Area | Impact |
|---|---|
| 🚔 Policing AI | Designed AI systems transforming the processing and analysis of police phone calls, enabling better demand forecasting and operational decisions |
| 🛂 Border & Public Sector AI | Built intelligent automation for border, immigration, and public sector operations, cutting caseworker workloads by up to 50% and improving case routing, data access, and decision-making |
| 🧪 ML Frameworks | Created frameworks for data labelling, synthetic data generation, and model validation, improving reliability and auditability |
| 🚄 UK Rail Booking Engine | Led engineering on a real-time e-commerce platform handling millions of annual ticket purchases for Thameslink, Southern, Southeastern & more |
| 📡 Nokia Network Optimisation | Built BI dashboards and ML-driven insights for US cellular antenna infrastructure across Colorado |
| ⚽ Gazzetta Risultati Live | Developed real-time sports stats for La Gazzetta dello Sport: Football, F1, Tennis, Basketball, Volleyball & Cycling |
🔗 View all projects on LinkedIn →
- 🤖 Why Programmers Will Be the Rockstars of the Future - Medium
- 🇬🇧🇮🇹 London vs Milan for Software Engineers in 2019
- 🕸️ Web Scraping on Amazon.it with Node.js
- ⚡ How to Do Code Splitting with React and Suspense
- 🎸 Why Programmers Will Be the Rockstars of the Future
"Computer programming is an art, because it applies accumulated knowledge to the world, because it requires skill and ingenuity, and especially because it produces objects of beauty." Donald Knuth, 1974
💬 Let's connect – always happy to chat about Applied AI, public sector tech, or engineering leadership.