Edit the customer email address on a placed Magento order. Fix typos, handle customer-service requests, keep a complete audit trail of every change. Admin-only. Hyvä-safe by design.
Commercial eTechFlow module. Per-domain HMAC license or eTechFlow bundle key activates the module on your production host. Dev / staging / *.magento.cloud / localhost etc. auto-detect and bypass licensing.
- Edit Email button on every admin order detail page (Order & Account Information panel)
- A modal: current email shown, new email input, "also update the linked customer account" checkbox
- Email Change History grid at Sales → Operations → Order Email Change History — every change with admin user, IP, timestamp
- Atomic DB update of every place Magento stores the email (order, addresses, all 4 grid tables, optional customer record, defensive quote sync)
| Edit misspelled email on a placed order | ✓ |
| Update billing + shipping address rows on the order | ✓ |
| Auto-reindex Magento's order/invoice/shipment/creditmemo grid tables | ✓ |
Optionally update the linked customer_entity.email |
✓ (disabled for guest orders) |
| Defensive quote-table sync if the original quote still exists | ✓ |
| Full audit log with admin user, IP, timestamp | ✓ |
| Standard Magento ACL — granular per-role permissions | ✓ |
| Per-domain HMAC licensing + bundle key support | ✓ |
Tideways span instrumentation (ETechFlow_OEE_UpdateOrderEmail) |
✓ |
Verify CLI (etechflow:oee:verify) |
✓ |
| No frontend dependencies (admin-only module) | ✓ |
| Platform | Status |
|---|---|
| Magento Open Source 2.4.4 – 2.4.8 | ✓ |
| Adobe Commerce 2.4.4 – 2.4.8 | ✓ |
| Hyvä themes (any version) | ✓ (admin-only — Hyvä re-skins the storefront only) |
| PHP 8.1 / 8.2 / 8.3 / 8.4 | ✓ |
| MySQL 8 / MariaDB 10.6+ | ✓ |
# Option A — Composer
composer require etechflow/module-order-email-editor:^1.0
bin/magento module:enable ETechFlow_OrderEmailEditor
bin/magento setup:upgrade
bin/magento setup:di:compile # production mode only
bin/magento setup:static-content:deploy -f en_GB # production mode only
bin/magento cache:flush
# Option B — Manual drop-in
cp -r ETechFlow/OrderEmailEditor app/code/ETechFlow/OrderEmailEditor
bin/magento module:enable ETechFlow_OrderEmailEditor
bin/magento setup:upgrade
bin/magento setup:di:compile # production mode only
bin/magento cache:flushThe setup:upgrade step creates one new database table: etechflow_email_change_history.
Admin → Stores → Configuration → eTechFlow → Order Email Editor → License
| Field | Default | What it does |
|---|---|---|
| Production Environment | Yes | Yes = check the license key against the current domain. No = run at full features without a key (use on dev/staging on non-standard domains). |
| License Key | (empty) | Paste the per-domain key from your purchase email. |
If you bought the eTechFlow bundle, enter the bundle key under any module's License section — it activates all eTechFlow modules at once.
Three new resources appear under System → Permissions → User Roles → Role Resources:
ETechFlow_OrderEmailEditor::edit_email— required to use the modal & POST to the update endpointETechFlow_OrderEmailEditor::view_history— required to view the history gridETechFlow_OrderEmailEditor::config— required to view the admin config section
By default all three are granted to Administrators. Assign granularly to limited roles as needed.
- Admin → Sales → Orders → pick any order
- In the Order & Account Information panel you'll see an Edit Email button under the existing email
- Click it. A modal opens with:
- Current email shown for confirmation
- New email input
- "Also update the linked customer account" checkbox (hidden for guest orders)
- Submit. The modal returns a success message, the email on the page updates inline, and a new row is written to
etechflow_email_change_history
Admin → Sales → Operations → Order Email Change History (or the URL /admin/order_email_editor/history/index)
Standard Magento UI Component grid with filterable columns: increment ID, old email, new email, admin who changed it, customer-record-updated flag, IP, timestamp.
After installing, confirm the module is healthy:
bin/magento etechflow:oee:verifyShould print ✅ ALL CHECKS PASSED. v1.0.0 verified.
When the Change Email button is clicked, the module updates these tables in a single transaction:
| Table | Column | How |
|---|---|---|
sales_order |
customer_email |
via OrderRepository::save() |
sales_order_address |
email (both billing + shipping rows) |
via OrderRepository::save() |
sales_order_grid |
customer_email |
auto (Magento's sales_order_save_after observer reindexes) |
sales_invoice_grid |
customer_email |
auto, same observer |
sales_creditmemo_grid |
customer_email |
auto, same observer |
sales_shipment_grid |
customer_email |
auto, same observer |
customer_entity |
email |
only if checkbox is on AND sales_order.customer_id is set |
quote + quote_address |
customer_email / email |
defensive — only if the original quote row still exists |
etechflow_email_change_history |
new row | inserted with old/new email, admin info, IP |
bin/magento module:disable ETechFlow_OrderEmailEditor
# Optionally drop the history table:
mysql -e "DROP TABLE IF EXISTS etechflow_email_change_history" $DB
# If installed via Composer:
composer remove etechflow/module-order-email-editor
rm -rf app/code/ETechFlow/OrderEmailEditor # if installed manually
bin/magento setup:upgrade
bin/magento cache:flushProprietary — see LICENSE.txt. Commercial licenses available at https://etechflow.com.