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[MAPPING] - CRTX-189625 - Genesys Cloud#42504

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oatias merged 7 commits intomasterfrom
CRTX-189625_Genesys_Cloud
Jan 7, 2026
Merged

[MAPPING] - CRTX-189625 - Genesys Cloud#42504
oatias merged 7 commits intomasterfrom
CRTX-189625_Genesys_Cloud

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@oatias oatias commented Jan 1, 2026 •
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Contributing to Cortex XSOAR Content

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The Pull Request will be reviewed only after the contribution registration form is filled.

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Related Issues

fixes: CRTX-189625

Description

Must have

  • Tests
  • Documentation

@oatias oatias force-pushed the CRTX-189625_Genesys_Cloud branch from a9299a2 to fdc3ba1 Compare January 4, 2026 14:14
@oatias oatias added ready-for-pipeline-running Whether the pr is ready for running the whole pipeline, including testing on SAAS machines ready-for-ai-review The PR is ready for reviewing the PR with the AI Reviewer. labels Jan 5, 2026
richardbluestone
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Comment thread Packs/GenesysCloud/README.md
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Comment thread Packs/GenesysCloud/README.md
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Comment thread Packs/GenesysCloud/README.md Outdated
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richardbluestone commented Jan 6, 2026

Docs review done

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oatias commented Jan 6, 2026

@content_bot start review

@content-bot content-bot removed the ready-for-ai-review The PR is ready for reviewing the PR with the AI Reviewer. label Jan 6, 2026
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content-bot commented Jan 6, 2026

🤖 Content AI Reviewer: Analysis started. Please wait for results...

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content-bot commented Jan 6, 2026

🤖 Content-bot Review Disclaimer

This review was generated by an AI-powered tool and may contain inaccuracies. Please be advised, and we extend our sincere apologies for any inconvenience this may cause.

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Thanks for the update to the Genesys Cloud pack! I've taken a look and have a few feedback items for you to address.

Please review the XIF syntax, specifically regarding @element usage and bracket notation, and remove any redundant boolean checks. In the documentation, ensure the supported events list aligns with the configuration parameters and correct the release notes header format.

Great work so far

@yasta5 please review and approve the results generated by the AI Reviewer by responding 👍 on this comment.

Comment thread Packs/GenesysCloud/ModelingRules/GenesysCloud/GenesysCloud.xif Outdated
Comment thread Packs/GenesysCloud/ModelingRules/GenesysCloud/GenesysCloud.xif
Comment thread Packs/GenesysCloud/ModelingRules/GenesysCloud/GenesysCloud.xif Outdated
Comment thread Packs/GenesysCloud/README.md
Comment thread Packs/GenesysCloud/README.md Outdated
Comment thread Packs/GenesysCloud/README.md
Comment thread Packs/GenesysCloud/README.md Outdated
Comment thread Packs/GenesysCloud/ReleaseNotes/1_0_1.md
@oatias oatias force-pushed the CRTX-189625_Genesys_Cloud branch from e971cd3 to 2920034 Compare January 6, 2026 14:32
@oatias oatias force-pushed the CRTX-189625_Genesys_Cloud branch from 013e4e1 to 4aeb6dd Compare January 6, 2026 14:40
yasta5
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Comment thread Packs/GenesysCloud/ModelingRules/GenesysCloud/GenesysCloud.xif Outdated
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Comment thread Packs/GenesysCloud/ModelingRules/GenesysCloud/GenesysCloud.xif Outdated
yasta5
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Comment thread Packs/GenesysCloud/ModelingRules/GenesysCloud/GenesysCloud.xif
@oatias oatias force-pushed the CRTX-189625_Genesys_Cloud branch from f97c56f to 97fdd7e Compare January 7, 2026 10:29
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content-bot commented Jan 7, 2026

Validate summary
The following errors were thrown as a part of this pr: .
If the AG100 validation in the pre-commit GitHub Action fails, the pull request cannot be force-merged.

Verdict: PR can be force merged from validate perspective? ✅

@oatias oatias added the bypass.url Whether to create build bucket, add this label for marketplace.bootstrap.bypass.url label Jan 7, 2026
@oatias oatias merged commit f1c890d into master Jan 7, 2026
28 of 29 checks passed
@oatias oatias deleted the CRTX-189625_Genesys_Cloud branch January 7, 2026 14:16
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