Week 6: Support ticket category classifier (baseline + LLM via OpenRo…#3

Open

Sheriff10 wants to merge 1 commit into

mainfrom

week6_exercise_bootcamp_feb2026_IbrahimSheriff

Owner

Sheriff10 commented Mar 9, 2026 •

edited

Loading

Classify messages into Billing, Shipping, Technical, Refund, Other
Baseline: keyword rules + majority fallback
LLM: single-prompt classification with OpenRouter (GPT-4o-mini)
Compare accuracy and weighted F1 on 500-row synthetic dataset
Add generate_dataset.py, support_tickets.csv, README


          Week 6: Support ticket category classifier (baseline + LLM via OpenRo…

9603c12

…uter)

Sheriff10 requested a review from hopeogbons

March 9, 2026 12:35

Collaborator

hopeogbons commented Mar 20, 2026

#LGTM 👍

Please, always make sure to include a screenshot next time.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet