Update Needs attention checkbox based on condition

[Indra-kolge]

PR Description:

When a user adds additional comments on a case, the system needs to determine if the case requires further attention from the assigned user. This determination depends on who updated the case and their roles.

Pull Request Checklist

Overview

• Put an x inside of the square brackets to check each item.
• I have read and understood the CONTRIBUTING.md guidelines
• My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
• I've included only files relevant to the changes described in the PR title and description
• I've created a new branch in my forked repository for this contribution

Code Quality

• My code is relevant to ServiceNow developers
• My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
• I've disclosed use of ES2021 features (if applicable)
• I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

• I've placed my code snippet(s) in one of the required top-level categories:
  • Core ServiceNow APIs/
  • Server-Side Components/
  • Client-Side Components/
  • Modern Development/
  • Integration/
  • Specialized Areas/
• I've used appropriate sub-categories within the top-level categories
• Each code snippet has its own folder with a descriptive name

Documentation

• I've included a README.md file for each code snippet
• The README.md includes:
  • Description of the code snippet functionality
  • Usage instructions or examples
  • Any prerequisites or dependencies
  • (Optional) Screenshots or diagrams if helpful

Restrictions

• My PR does not include XML exports of ServiceNow records
• My PR does not contain sensitive information (passwords, API keys, tokens)
• My PR does not include changes that fall outside the described scope

[ravichandra1998g]

Hello @Indra-kolge
We appreciate the effort you’ve put into this contribution. We’ve labeled it as hacktoberfest-accepted so it still counts toward your Hacktoberfest progress. Thank you for contributing!

For Hacktoberfest, we’re aiming for high-quality contributions providing real-world use developer cases. You can see some of the recently merged PRs to know the kind of code snippets we are aiming for.

Please reopen/ submit a new one after adding more dynamic context/use cases that are more suitable for the Hactoberfest.