Auto add watch list based on caller#2231
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Indra-kolge wants to merge 3 commits intoServiceNowDevProgram:mainfrom
Indra-kolge:Auto-Add-Watch-List-Based-on-Caller
Closed
Auto add watch list based on caller#2231Indra-kolge wants to merge 3 commits intoServiceNowDevProgram:mainfrom Indra-kolge:Auto-Add-Watch-List-Based-on-Caller
Indra-kolge wants to merge 3 commits intoServiceNowDevProgram:mainfrom
Indra-kolge:Auto-Add-Watch-List-Based-on-Caller
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rohi-v
requested changes
Oct 17, 2025
| @@ -0,0 +1,16 @@ | |||
| function onChange(control, oldValue, newValue, isLoading) { | |||
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- When a caller is changed or cleared before save, the old user department manager should be removed from watchlist.
| // Fetch department managers | ||
| var dept = new GlideRecord('cmn_department'); | ||
| if (dept.get(userGR.department)) { | ||
| if (dept.manager) |
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Department table doesn't have manager field OOTB.
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PR Description:
Auto-Add "manager" to Watch List Based on Caller Department.
Pull Request Checklist
Overview
Code Quality
Repository Structure Compliance
Core ServiceNow APIs/Server-Side Components/Client-Side Components/Modern Development/Integration/Specialized Areas/Documentation
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