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Update kb article authors #1975

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sumanthdosapati wants to merge 3 commits into from
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Update kb article authors #1975

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5ec122e
Create README.md
sumanthdosapati Oct 9, 2025
c9a28e3
Update README.md
sumanthdosapati Oct 9, 2025
2864c44
Create script.js
sumanthdosapati Oct 9, 2025
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5 changes: 5 additions & 0 deletions Server-Side Components/Background Scripts/Update KB Article Author/README.md
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This script can be used to update the KB Articles author via script.

This will be helpful in cases such as Author leaving the company, etc.

Update the encoded query in Line 2 to filter the required kb articles.
8 changes: 8 additions & 0 deletions Server-Side Components/Background Scripts/Update KB Article Author/script.js
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Original file line number Diff line number Diff line change
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var kbGr = new GlideRecord("kb_knowledge");
kbGr.addEncodedQuery("author=62826bf03710200044e0bfc8bcbe5df1"); //Update this filter as required
kbGr.query();
while(kbGr.next())
{
kbGr.author = '6816f79cc0a8016401c5a33be04be441'; //Update with new Author details
kbGr.update();
}
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