Get All Active Tickets for selected user

[koratalas]

This action is built to fetch all the active tickets assigned to the selected user. The action is pretty straight forward as it takes an input of user and gives an output string that either contains all the ticket no.'s or "There are no active tickets, please proceed with the deactivation of the user's profile".

**Example Usecase Scenario : ** When a developer / admin is about to deactivate a user profile, they should check if there are any active tickets and reassign them to the queue so that the show doesn't stop. So, this action helps the developers to get the active ticket no.'s which are assigned to the user whose profile is about to be deactivated so that they can be utilized further in the flow.

[github-actions]

🚫 Unexpected files changed in PR

Thank you for your contribution. However, it seems that the file changes in this Pull Request are incorrect or invalid.
Please see the description of the unexpected file changes below. Contributions must be correct, valid, and align with the CONTRIBUTING.md for this repo.
This pull request modifies files outside the allowed paths/patterns.

Allowed patterns:

b812ceb69337a210633378917cba10bc/checksum.txt
b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_*.xml
b812ceb69337a210633378917cba10bc/update/sys_hub_category_*.xml
b812ceb69337a210633378917cba10bc/README.md

Closing this for now. Once you make additional changes, feel free to re-open this Pull Request or create a new one.

If you feel that this PR should be accepted in its current state, please reach out to Astrid Sapphire (SapphicFire) on GitHub, or in the SNDevs Slack Hacktoberfest channel.