Bulk Upsert Records

[shivamvish160]

This PR is raised to provide solution for one of the issue raised in action pack repo
Here is the link of issue: #101

ServiceNow Flow Designer Action: Bulk Upsert Records

Description

This Flow Designer Action performs bulk upsert operations (insert or update) on a specified ServiceNow table using a JSON string input representing an array of record objects. It simplifies data synchronization by allowing developers to process multiple records without writing loops or script steps manually.

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Purpose

• Automate bulk data syncs across tables
• Avoid manual scripting for insert/update logic
• Ensure partial failure handling and error logging

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Inputs

NameTypeDescriptiontarget_tableStringName of the target table to upsert records intorecord_arrayStringJSON string representing an array of record objects| match_keys | String | Comma-separated list of fields used to match existing records|

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Outputs

NameTypeDescriptioninsert_countNumberNumber of records successfully inserted| update_count | Number | Number of records successfully updated |
| error_log | Array | List of error messages for records that failed to process |

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Inputs:

{
"target_table": "incident",
"match_keys": "caller_id,short_description",
"record_array": "[{"caller_id":"6816f79cc0a8016401c5a33be04be441","short_description":"Email issue","priority":"2"},{"caller_id":"6816f79cc0a8016401c5a33be04be441","short_description":"VPN not working","priority":"1"}]"
}

Outputs:

{
"insert_count": 1,
"update_count": 1,
"error_log": []
}

[github-actions]

✅ Valid PR for ActionPack

Thank you for your contribution. This PR complies with the CONTRIBUTING.md.
A maintainer will review this shortly. In the meantime, Happy Hacking!

[shivamvish160]

@snamjosh , @sandeepd26 , @ravichandra1998g
Kindly review and provide your feedbacks please

[sandeepd26]

Thank you for your contribution.