Add polling connection count troubleshooting section#3220
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LukeButters merged 10 commits intoJun 26, 2026
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Document how to resolve polling Tentacle request timeouts that occur while the Tentacle is online and busy, by increasing the polling connection count. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
…ction Add colons to bold labels so markdownlint MD036 doesn't flag them as headings, and wrap max(5, Tentacle Core Count) in backticks consistently. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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Adds a section to the Troubleshooting Polling Tentacles page covering what to do when you see:
while the Tentacle is online and actively processing requests.
It explains that this can be caused by the polling Tentacle not collecting requests fast enough — each polling connection handles one request at a time, and historically the count was
1, so a single long-running request (e.g. a large file transfer) blocks the rest until they time out. It then shows how to increase the connection count viaset-polling-connection-count, via the Tentacle config XML, notes the 1–512 range, and that new workers default tomax(5, processor count).Relates to the Tentacle change: OctopusDeploy/OctopusTentacle#1263
🤖 Generated with Claude Code
Fixes EFT-3416