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Josephine-analyst/README.md

Profile Banner

Hi, I'm Josephine 👋

Aspiring Data Analyst based in Lagos, Nigeria. I turn raw data into actionable business decisions using Power BI dashboards, SQL queries, Excel analysis, and strong storytelling. Passionate about healthcare, customer experience, sales, finance, and public sector insights. Currently targeting entry-level analyst roles in Lagos (fintech, consulting, health-tech, NGOs) or remote opportunities.

🛠️ Skills & Tools

Power BI SQL Excel DAX Power Query

  • Core: Power BI (dashboards, DAX, Power Query), SQL (MySQL queries, joins, aggregations), Excel (pivot tables, advanced formulas)
  • Other: Data cleaning, KPI analysis, business insights & recommendations

🌟 Pinned Projects

Here are some of my favorite projects (pinned on my profile):

📫 Let's Connect

Thanks for visiting! 🚀

Pinned Loading

  1. Customer-Satisfaction-Loyalty-Analysis-Project Customer-Satisfaction-Loyalty-Analysis-Project Public

    Power BI analysis of customer satisfaction & loyalty (NPS): regional trends, demographic segmentation, Promoters/Detractors insights for retention strategies.

    1

  2. Sales-Performance-Analysis Sales-Performance-Analysis Public

    This project involves quering a relational database containing sales-related data (e.g orders, customers,revenue and regions) to generate meaningful reports and metrics. The analysis will focus on …

    1

  3. Call-Center-Analysis-Project Call-Center-Analysis-Project Public

    Interactive Power BI analysis of call center KPIs: total calls, CSAT by agent, average handle time (AHT), first-contact resolution, peak hours, top call drivers (Technical Support, Payment Issues),…

    1

  4. Financial-Analysis-Project Financial-Analysis-Project Public

    Interactive Power BI analysis of revenue data: total revenue/expenses, average revenue, transaction volume, branch performance, payment method patterns, monthly trends, and recommendations to optim…

    1

  5. Healthcare-Analysis-Project Healthcare-Analysis-Project Public

    Interactive Power BI analysis of 55,501+ patient records: demographics (age, gender, blood type), billing amounts, admission types, conditions, hospital load, and actionable insights for capacity p…

    1

  6. Public-Hospital-Utilization-Performance-Analysis Public-Hospital-Utilization-Performance-Analysis Public

    Power BI dashboard analyzing 4,853 admissions, 243 mortalities (5%) and KPIs across departments, states, gender and 20+ hospitals for Nigeria's public health sector.

    1