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ConnectWise::ProjectTicketsApi

All URIs are relative to http://na.myconnectwise.net/v4_6_release/apis/3.0

Method HTTP request Description
delete_project_tickets_by_id DELETE /project/tickets/{id} Delete ProjectTicket
delete_project_tickets_by_parent_id_configurations_by_id DELETE /project/tickets/{parentId}/configurations/{id} Delete ConfigurationReference
get_project_tickets GET /project/tickets Get List of ProjectTicket
get_project_tickets_by_id GET /project/tickets/{id} Get ProjectTicket
get_project_tickets_by_parent_id_activities GET /project/tickets/{parentId}/activities Get List of ActivityReference Gets activities associated to the ticket Please use the /sales/activities?conditions=ticket/id={id} endpoint
get_project_tickets_by_parent_id_activities_count GET /project/tickets/{parentId}/activities/count Get Count of ActivityReference Gets count of activities associated to the ticket Please use the /sales/activities/count?conditions=ticket/id={id} endpoint
get_project_tickets_by_parent_id_configurations GET /project/tickets/{parentId}/configurations Get List of ConfigurationReference
get_project_tickets_by_parent_id_configurations_by_id GET /project/tickets/{parentId}/configurations/{id} Get ConfigurationReference
get_project_tickets_by_parent_id_configurations_count GET /project/tickets/{parentId}/configurations/count Get Count of ConfigurationReference
get_project_tickets_by_parent_id_documents GET /project/tickets/{parentId}/documents Get List of DocumentReference Gets the documents associated to the ticket Please use the /system/documents?recordType=Ticket&recordId={id} endpoint
get_project_tickets_by_parent_id_documents_count GET /project/tickets/{parentId}/documents/count Get Count of DocumentReference
get_project_tickets_by_parent_id_products GET /project/tickets/{parentId}/products Get List of ProductReference Gets the products associated to the ticket Please use the /procurement/products?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint
get_project_tickets_by_parent_id_products_count GET /project/tickets/{parentId}/products/count Get Count of ProductReference Gets the products associated to the ticket Please use the /procurement/products/count?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint
get_project_tickets_by_parent_id_scheduleentries GET /project/tickets/{parentId}/scheduleentries Get List of ScheduleEntryReference Gets the schedule entries associated to the ticket Please use the /schedule/entries?conditions=type/id=4 AND objectId={id} endpoint
get_project_tickets_by_parent_id_scheduleentries_count GET /project/tickets/{parentId}/scheduleentries/count Get Count of ScheduleEntryReference Gets the schedule entries count associated to the ticket Please use the /schedule/entries/count?conditions=type/id=4 AND objectId={id} endpoint
get_project_tickets_by_parent_id_timeentries GET /project/tickets/{parentId}/timeentries Get List of TimeEntryReference Gets time entries associated to the ticket Please use the /time/entries?conditions=(chargeToType="ServiceTicket" OR chargeToType="ProjectTicket") AND chargeToId={id} endpoint
get_project_tickets_by_parent_id_timeentries_count GET /project/tickets/{parentId}/timeentries/count Get Count of TimeEntryReference Gets time entries count associated to the ticket Please use the /time/entries/count?conditions=(chargeToType="ServiceTicket" OR chargeToType="ProjectTicket") AND chargeToId={id} endpoint
get_project_tickets_count GET /project/tickets/count Get Count of ProjectTicket
patch_project_tickets_by_id PATCH /project/tickets/{id} Patch ProjectTicket
post_project_tickets POST /project/tickets Post ProjectTicket
post_project_tickets_by_parent_id_configurations POST /project/tickets/{parentId}/configurations Post ConfigurationReference
post_project_tickets_by_parent_id_convert POST /project/tickets/{parentId}/convert Post SuccessResponse
post_project_tickets_search POST /project/tickets/search Post List of ProjectTicket
put_project_tickets_by_id PUT /project/tickets/{id} Put ProjectTicket

delete_project_tickets_by_id

delete_project_tickets_by_id(id, client_id)

Delete ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 

begin
  # Delete ProjectTicket
  api_instance.delete_project_tickets_by_id(id, client_id)
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->delete_project_tickets_by_id: #{e}"
end

Using the delete_project_tickets_by_id_with_http_info variant

This returns an Array which contains the response data (nil in this case), status code and headers.

<Array(nil, Integer, Hash)> delete_project_tickets_by_id_with_http_info(id, client_id)

begin
  # Delete ProjectTicket
  data, status_code, headers = api_instance.delete_project_tickets_by_id_with_http_info(id, client_id)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => nil
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->delete_project_tickets_by_id_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
id Integer ticketId
client_id String

Return type

nil (empty response body)

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: Not defined

delete_project_tickets_by_parent_id_configurations_by_id

delete_project_tickets_by_parent_id_configurations_by_id(id, parent_id, client_id)

Delete ConfigurationReference

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
id = 56 # Integer | ticketId
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 

begin
  # Delete ConfigurationReference
  api_instance.delete_project_tickets_by_parent_id_configurations_by_id(id, parent_id, client_id)
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->delete_project_tickets_by_parent_id_configurations_by_id: #{e}"
end

Using the delete_project_tickets_by_parent_id_configurations_by_id_with_http_info variant

This returns an Array which contains the response data (nil in this case), status code and headers.

<Array(nil, Integer, Hash)> delete_project_tickets_by_parent_id_configurations_by_id_with_http_info(id, parent_id, client_id)

begin
  # Delete ConfigurationReference
  data, status_code, headers = api_instance.delete_project_tickets_by_parent_id_configurations_by_id_with_http_info(id, parent_id, client_id)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => nil
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->delete_project_tickets_by_parent_id_configurations_by_id_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
id Integer ticketId
parent_id Integer ticketId
client_id String

Return type

nil (empty response body)

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: Not defined

get_project_tickets

<Array> get_project_tickets(client_id, opts)

Get List of ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of ProjectTicket
  result = api_instance.get_project_tickets(client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets: #{e}"
end

Using the get_project_tickets_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_with_http_info(client_id, opts)

begin
  # Get List of ProjectTicket
  data, status_code, headers = api_instance.get_project_tickets_with_http_info(client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<ProjectTicket>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<ProjectTicket>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_id

get_project_tickets_by_id(id, client_id, opts)

Get ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get ProjectTicket
  result = api_instance.get_project_tickets_by_id(id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_id: #{e}"
end

Using the get_project_tickets_by_id_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_id_with_http_info(id, client_id, opts)

begin
  # Get ProjectTicket
  data, status_code, headers = api_instance.get_project_tickets_by_id_with_http_info(id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <ProjectTicket>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_id_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

ProjectTicket

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_activities

<Array> get_project_tickets_by_parent_id_activities(parent_id, client_id, opts)

Get List of ActivityReference Gets activities associated to the ticket Please use the /sales/activities?conditions=ticket/id={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of ActivityReference              Gets activities associated to the ticket              Please use the /sales/activities?conditions=ticket/id={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_activities(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_activities: #{e}"
end

Using the get_project_tickets_by_parent_id_activities_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_by_parent_id_activities_with_http_info(parent_id, client_id, opts)

begin
  # Get List of ActivityReference              Gets activities associated to the ticket              Please use the /sales/activities?conditions=ticket/id={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_activities_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<ActivityReference>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_activities_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<ActivityReference>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_activities_count

get_project_tickets_by_parent_id_activities_count(parent_id, client_id, opts)

Get Count of ActivityReference Gets count of activities associated to the ticket Please use the /sales/activities/count?conditions=ticket/id={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of ActivityReference              Gets count of activities associated to the ticket              Please use the /sales/activities/count?conditions=ticket/id={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_activities_count(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_activities_count: #{e}"
end

Using the get_project_tickets_by_parent_id_activities_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_activities_count_with_http_info(parent_id, client_id, opts)

begin
  # Get Count of ActivityReference              Gets count of activities associated to the ticket              Please use the /sales/activities/count?conditions=ticket/id={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_activities_count_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_activities_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_configurations

<Array> get_project_tickets_by_parent_id_configurations(parent_id, client_id, opts)

Get List of ConfigurationReference

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of ConfigurationReference
  result = api_instance.get_project_tickets_by_parent_id_configurations(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_configurations: #{e}"
end

Using the get_project_tickets_by_parent_id_configurations_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_by_parent_id_configurations_with_http_info(parent_id, client_id, opts)

begin
  # Get List of ConfigurationReference
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_configurations_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<ConfigurationReference>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_configurations_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<ConfigurationReference>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_configurations_by_id

get_project_tickets_by_parent_id_configurations_by_id(id, parent_id, client_id, opts)

Get ConfigurationReference

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
id = 56 # Integer | ticketId
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get ConfigurationReference
  result = api_instance.get_project_tickets_by_parent_id_configurations_by_id(id, parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_configurations_by_id: #{e}"
end

Using the get_project_tickets_by_parent_id_configurations_by_id_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_configurations_by_id_with_http_info(id, parent_id, client_id, opts)

begin
  # Get ConfigurationReference
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_configurations_by_id_with_http_info(id, parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <ConfigurationReference>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_configurations_by_id_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
id Integer ticketId
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

ConfigurationReference

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_configurations_count

get_project_tickets_by_parent_id_configurations_count(parent_id, client_id, opts)

Get Count of ConfigurationReference

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of ConfigurationReference
  result = api_instance.get_project_tickets_by_parent_id_configurations_count(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_configurations_count: #{e}"
end

Using the get_project_tickets_by_parent_id_configurations_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_configurations_count_with_http_info(parent_id, client_id, opts)

begin
  # Get Count of ConfigurationReference
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_configurations_count_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_configurations_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_documents

<Array> get_project_tickets_by_parent_id_documents(parent_id, client_id, opts)

Get List of DocumentReference Gets the documents associated to the ticket Please use the /system/documents?recordType=Ticket&recordId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of DocumentReference              Gets the documents associated to the ticket              Please use the /system/documents?recordType=Ticket&amp;recordId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_documents(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_documents: #{e}"
end

Using the get_project_tickets_by_parent_id_documents_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_by_parent_id_documents_with_http_info(parent_id, client_id, opts)

begin
  # Get List of DocumentReference              Gets the documents associated to the ticket              Please use the /system/documents?recordType=Ticket&amp;recordId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_documents_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<DocumentReference>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_documents_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<DocumentReference>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_documents_count

get_project_tickets_by_parent_id_documents_count(parent_id, client_id, opts)

Get Count of DocumentReference

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of DocumentReference
  result = api_instance.get_project_tickets_by_parent_id_documents_count(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_documents_count: #{e}"
end

Using the get_project_tickets_by_parent_id_documents_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_documents_count_with_http_info(parent_id, client_id, opts)

begin
  # Get Count of DocumentReference
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_documents_count_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_documents_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_products

<Array> get_project_tickets_by_parent_id_products(parent_id, client_id, opts)

Get List of ProductReference Gets the products associated to the ticket Please use the /procurement/products?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of ProductReference              Gets the products associated to the ticket              Please use the /procurement/products?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_products(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_products: #{e}"
end

Using the get_project_tickets_by_parent_id_products_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_by_parent_id_products_with_http_info(parent_id, client_id, opts)

begin
  # Get List of ProductReference              Gets the products associated to the ticket              Please use the /procurement/products?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_products_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<ProductReference>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_products_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<ProductReference>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_products_count

get_project_tickets_by_parent_id_products_count(parent_id, client_id, opts)

Get Count of ProductReference Gets the products associated to the ticket Please use the /procurement/products/count?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of ProductReference              Gets the products associated to the ticket              Please use the /procurement/products/count?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_products_count(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_products_count: #{e}"
end

Using the get_project_tickets_by_parent_id_products_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_products_count_with_http_info(parent_id, client_id, opts)

begin
  # Get Count of ProductReference              Gets the products associated to the ticket              Please use the /procurement/products/count?conditions=chargeToType='Ticket' AND chargeToId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_products_count_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_products_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_scheduleentries

<Array> get_project_tickets_by_parent_id_scheduleentries(parent_id, client_id, opts)

Get List of ScheduleEntryReference Gets the schedule entries associated to the ticket Please use the /schedule/entries?conditions=type/id=4 AND objectId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of ScheduleEntryReference              Gets the schedule entries associated to the ticket              Please use the /schedule/entries?conditions=type/id=4 AND objectId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_scheduleentries(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_scheduleentries: #{e}"
end

Using the get_project_tickets_by_parent_id_scheduleentries_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_by_parent_id_scheduleentries_with_http_info(parent_id, client_id, opts)

begin
  # Get List of ScheduleEntryReference              Gets the schedule entries associated to the ticket              Please use the /schedule/entries?conditions=type/id=4 AND objectId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_scheduleentries_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<ScheduleEntryReference>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_scheduleentries_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<ScheduleEntryReference>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_scheduleentries_count

get_project_tickets_by_parent_id_scheduleentries_count(parent_id, client_id, opts)

Get Count of ScheduleEntryReference Gets the schedule entries count associated to the ticket Please use the /schedule/entries/count?conditions=type/id=4 AND objectId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of ScheduleEntryReference              Gets the schedule entries count associated to the ticket              Please use the /schedule/entries/count?conditions=type/id=4 AND objectId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_scheduleentries_count(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_scheduleentries_count: #{e}"
end

Using the get_project_tickets_by_parent_id_scheduleentries_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_scheduleentries_count_with_http_info(parent_id, client_id, opts)

begin
  # Get Count of ScheduleEntryReference              Gets the schedule entries count associated to the ticket              Please use the /schedule/entries/count?conditions=type/id=4 AND objectId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_scheduleentries_count_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_scheduleentries_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_timeentries

<Array> get_project_tickets_by_parent_id_timeentries(parent_id, client_id, opts)

Get List of TimeEntryReference Gets time entries associated to the ticket Please use the /time/entries?conditions=(chargeToType="ServiceTicket" OR chargeToType="ProjectTicket") AND chargeToId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get List of TimeEntryReference              Gets time entries associated to the ticket              Please use the /time/entries?conditions=(chargeToType=\"ServiceTicket\" OR chargeToType=\"ProjectTicket\") AND chargeToId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_timeentries(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_timeentries: #{e}"
end

Using the get_project_tickets_by_parent_id_timeentries_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> get_project_tickets_by_parent_id_timeentries_with_http_info(parent_id, client_id, opts)

begin
  # Get List of TimeEntryReference              Gets time entries associated to the ticket              Please use the /time/entries?conditions=(chargeToType=\"ServiceTicket\" OR chargeToType=\"ProjectTicket\") AND chargeToId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_timeentries_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<TimeEntryReference>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_timeentries_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Array<TimeEntryReference>

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_by_parent_id_timeentries_count

get_project_tickets_by_parent_id_timeentries_count(parent_id, client_id, opts)

Get Count of TimeEntryReference Gets time entries count associated to the ticket Please use the /time/entries/count?conditions=(chargeToType="ServiceTicket" OR chargeToType="ProjectTicket") AND chargeToId={id} endpoint

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of TimeEntryReference              Gets time entries count associated to the ticket              Please use the /time/entries/count?conditions=(chargeToType=\"ServiceTicket\" OR chargeToType=\"ProjectTicket\") AND chargeToId={id} endpoint
  result = api_instance.get_project_tickets_by_parent_id_timeentries_count(parent_id, client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_timeentries_count: #{e}"
end

Using the get_project_tickets_by_parent_id_timeentries_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_by_parent_id_timeentries_count_with_http_info(parent_id, client_id, opts)

begin
  # Get Count of TimeEntryReference              Gets time entries count associated to the ticket              Please use the /time/entries/count?conditions=(chargeToType=\"ServiceTicket\" OR chargeToType=\"ProjectTicket\") AND chargeToId={id} endpoint
  data, status_code, headers = api_instance.get_project_tickets_by_parent_id_timeentries_count_with_http_info(parent_id, client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_by_parent_id_timeentries_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

get_project_tickets_count

get_project_tickets_count(client_id, opts)

Get Count of ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
client_id = 'client_id_example' # String | 
opts = {
  conditions: 'conditions_example', # String | 
  child_conditions: 'child_conditions_example', # String | 
  custom_field_conditions: 'custom_field_conditions_example', # String | 
  order_by: 'order_by_example', # String | 
  fields: 'fields_example', # String | 
  page: 56, # Integer | 
  page_size: 56, # Integer | 
  page_id: 56 # Integer | 
}

begin
  # Get Count of ProjectTicket
  result = api_instance.get_project_tickets_count(client_id, opts)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_count: #{e}"
end

Using the get_project_tickets_count_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> get_project_tickets_count_with_http_info(client_id, opts)

begin
  # Get Count of ProjectTicket
  data, status_code, headers = api_instance.get_project_tickets_count_with_http_info(client_id, opts)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Count>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->get_project_tickets_count_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
client_id String
conditions String [optional]
child_conditions String [optional]
custom_field_conditions String [optional]
order_by String [optional]
fields String [optional]
page Integer [optional]
page_size Integer [optional]
page_id Integer [optional]

Return type

Count

Authorization

No authorization required

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/vnd.connectwise.com+json; version=2025.1

patch_project_tickets_by_id

patch_project_tickets_by_id(id, client_id, patch_operation)

Patch ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
patch_operation = [ConnectWise::PatchOperation.new] # Array<PatchOperation> | List of PatchOperation

begin
  # Patch ProjectTicket
  result = api_instance.patch_project_tickets_by_id(id, client_id, patch_operation)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->patch_project_tickets_by_id: #{e}"
end

Using the patch_project_tickets_by_id_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> patch_project_tickets_by_id_with_http_info(id, client_id, patch_operation)

begin
  # Patch ProjectTicket
  data, status_code, headers = api_instance.patch_project_tickets_by_id_with_http_info(id, client_id, patch_operation)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <ProjectTicket>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->patch_project_tickets_by_id_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
id Integer ticketId
client_id String
patch_operation Array<PatchOperation> List of PatchOperation

Return type

ProjectTicket

Authorization

No authorization required

HTTP request headers

  • Content-Type: application/json
  • Accept: application/vnd.connectwise.com+json; version=2025.1

post_project_tickets

post_project_tickets(client_id, project_ticket)

Post ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
client_id = 'client_id_example' # String | 
project_ticket = ConnectWise::ProjectTicket.new({summary: 'summary_example', phase: ConnectWise::ProjectPhaseReference.new}) # ProjectTicket | ticket

begin
  # Post ProjectTicket
  result = api_instance.post_project_tickets(client_id, project_ticket)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets: #{e}"
end

Using the post_project_tickets_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> post_project_tickets_with_http_info(client_id, project_ticket)

begin
  # Post ProjectTicket
  data, status_code, headers = api_instance.post_project_tickets_with_http_info(client_id, project_ticket)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <ProjectTicket>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
client_id String
project_ticket ProjectTicket ticket

Return type

ProjectTicket

Authorization

No authorization required

HTTP request headers

  • Content-Type: application/json
  • Accept: application/vnd.connectwise.com+json; version=2025.1

post_project_tickets_by_parent_id_configurations

post_project_tickets_by_parent_id_configurations(parent_id, client_id, configuration_reference)

Post ConfigurationReference

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
configuration_reference = ConnectWise::ConfigurationReference.new # ConfigurationReference | configuration

begin
  # Post ConfigurationReference
  result = api_instance.post_project_tickets_by_parent_id_configurations(parent_id, client_id, configuration_reference)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_by_parent_id_configurations: #{e}"
end

Using the post_project_tickets_by_parent_id_configurations_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> post_project_tickets_by_parent_id_configurations_with_http_info(parent_id, client_id, configuration_reference)

begin
  # Post ConfigurationReference
  data, status_code, headers = api_instance.post_project_tickets_by_parent_id_configurations_with_http_info(parent_id, client_id, configuration_reference)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <ConfigurationReference>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_by_parent_id_configurations_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
configuration_reference ConfigurationReference configuration

Return type

ConfigurationReference

Authorization

No authorization required

HTTP request headers

  • Content-Type: application/json
  • Accept: application/vnd.connectwise.com+json; version=2025.1

post_project_tickets_by_parent_id_convert

post_project_tickets_by_parent_id_convert(parent_id, client_id, convert_item)

Post SuccessResponse

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
parent_id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
convert_item = ConnectWise::ConvertItem.new({record_type: 'ProjectIssue'}) # ConvertItem | item

begin
  # Post SuccessResponse
  result = api_instance.post_project_tickets_by_parent_id_convert(parent_id, client_id, convert_item)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_by_parent_id_convert: #{e}"
end

Using the post_project_tickets_by_parent_id_convert_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> post_project_tickets_by_parent_id_convert_with_http_info(parent_id, client_id, convert_item)

begin
  # Post SuccessResponse
  data, status_code, headers = api_instance.post_project_tickets_by_parent_id_convert_with_http_info(parent_id, client_id, convert_item)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <SuccessResponse>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_by_parent_id_convert_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
parent_id Integer ticketId
client_id String
convert_item ConvertItem item

Return type

SuccessResponse

Authorization

No authorization required

HTTP request headers

  • Content-Type: application/json
  • Accept: application/vnd.connectwise.com+json; version=2025.1

post_project_tickets_search

<Array> post_project_tickets_search(client_id, filter_values)

Post List of ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
client_id = 'client_id_example' # String | 
filter_values = ConnectWise::FilterValues.new # FilterValues | filterValues

begin
  # Post List of ProjectTicket
  result = api_instance.post_project_tickets_search(client_id, filter_values)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_search: #{e}"
end

Using the post_project_tickets_search_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(<Array>, Integer, Hash)> post_project_tickets_search_with_http_info(client_id, filter_values)

begin
  # Post List of ProjectTicket
  data, status_code, headers = api_instance.post_project_tickets_search_with_http_info(client_id, filter_values)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <Array<ProjectTicket>>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->post_project_tickets_search_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
client_id String
filter_values FilterValues filterValues

Return type

Array<ProjectTicket>

Authorization

No authorization required

HTTP request headers

  • Content-Type: application/json
  • Accept: application/vnd.connectwise.com+json; version=2025.1

put_project_tickets_by_id

put_project_tickets_by_id(id, client_id, project_ticket)

Put ProjectTicket

Examples

require 'time'
require 'connect_wise'

api_instance = ConnectWise::ProjectTicketsApi.new
id = 56 # Integer | ticketId
client_id = 'client_id_example' # String | 
project_ticket = ConnectWise::ProjectTicket.new({summary: 'summary_example', phase: ConnectWise::ProjectPhaseReference.new}) # ProjectTicket | ticket

begin
  # Put ProjectTicket
  result = api_instance.put_project_tickets_by_id(id, client_id, project_ticket)
  p result
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->put_project_tickets_by_id: #{e}"
end

Using the put_project_tickets_by_id_with_http_info variant

This returns an Array which contains the response data, status code and headers.

<Array(, Integer, Hash)> put_project_tickets_by_id_with_http_info(id, client_id, project_ticket)

begin
  # Put ProjectTicket
  data, status_code, headers = api_instance.put_project_tickets_by_id_with_http_info(id, client_id, project_ticket)
  p status_code # => 2xx
  p headers # => { ... }
  p data # => <ProjectTicket>
rescue ConnectWise::ApiError => e
  puts "Error when calling ProjectTicketsApi->put_project_tickets_by_id_with_http_info: #{e}"
end

Parameters

Name Type Description Notes
id Integer ticketId
client_id String
project_ticket ProjectTicket ticket

Return type

ProjectTicket

Authorization

No authorization required

HTTP request headers

  • Content-Type: application/json
  • Accept: application/vnd.connectwise.com+json; version=2025.1