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Rename solution page CTAs to avoid FlowFuse Expert ambiguity#4756

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fix/solution-cta-expert-ambiguity
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Rename solution page CTAs to avoid FlowFuse Expert ambiguity#4756
dimitrieh wants to merge 1 commit intomainfrom
fix/solution-cta-expert-ambiguity

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@dimitrieh
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@dimitrieh dimitrieh commented Mar 24, 2026

Description

The "TALK TO AN EXPERT" CTA on three solution pages (SCADA, UNS, MES) creates confusion with FlowFuse Expert — our AI chat feature. Visitors landing on these pages after seeing Expert elsewhere on the site may expect the AI assistant rather than a sales contact form.

Renaming to "SPEAK TO OUR TEAM" — consistent with how the edge-connectivity page already handles this.

Changes:

  • CTA copy: "TALK TO AN EXPERT" → "SPEAK TO OUR TEAM" on /solutions/scada/, /solutions/uns/, /solutions/mes/
  • PostHog event: cta-talk-to-an-expertcta-contact-sales (clearer intent tracking)

Related Issue(s)

Flagged during FlowFuse Expert tracking audit. The audit identified this naming collision as a UX issue — "expert" now has product meaning on our site that it didn't have before.

Checklist

  • I have read the contribution guidelines
  • I have considered the performance impact of these changes
  • Suitable unit/system level tests have been added and they pass
  • Documentation has been updated
  • For blog PRs, an Art Request has been created (instructions)

Change "TALK TO AN EXPERT" to "SPEAK TO OUR TEAM" on SCADA, UNS, and
MES solution pages. The old wording creates confusion with FlowFuse
Expert (the AI chat). Updated PostHog event from cta-talk-to-an-expert
to cta-contact-sales to match.
@dimitrieh dimitrieh requested a review from Yndira-E March 24, 2026 20:03
@dimitrieh
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@Yndira-E can you review? Feel free to adjust as necessary

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</div>
<div class="flex gap-3 max-md:max-w-sm max-md:mx-auto max-sm:flex-col max-md:justify-center">
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-talk-to-an-expert', {'position': 'primary'}, {'page': 'mes'})">TALK TO AN EXPERT</a>
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-sales', {'position': 'primary'}, {'page': 'mes'})">SPEAK TO OUR TEAM</a>
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Suggested change
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-sales', {'position': 'primary'}, {'page': 'mes'})">SPEAK TO OUR TEAM</a>
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-us', {'position': 'primary'}, {'page': 'mes'})">SPEAK TO OUR TEAM</a>

</div>
<div class="flex gap-3 max-md:max-w-sm max-md:mx-auto max-sm:flex-col max-md:justify-center">
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-talk-to-an-expert', {'position': 'primary'}, {'page': 'scada'})">TALK TO AN EXPERT</a>
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-sales', {'position': 'primary'}, {'page': 'scada'})">SPEAK TO OUR TEAM</a>
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Suggested change
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-sales', {'position': 'primary'}, {'page': 'scada'})">SPEAK TO OUR TEAM</a>
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-us', {'position': 'primary'}, {'page': 'scada'})">SPEAK TO OUR TEAM</a>

</div>
<div class="flex gap-3 max-md:max-w-sm max-md:mx-auto max-sm:flex-col max-md:justify-center">
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-talk-to-an-expert', {'position': 'primary'}, {'page': 'uns'})">TALK TO AN EXPERT</a>
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-sales', {'position': 'primary'}, {'page': 'uns'})">SPEAK TO OUR TEAM</a>
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Suggested change
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-sales', {'position': 'primary'}, {'page': 'uns'})">SPEAK TO OUR TEAM</a>
<a class="ff-btn ff-btn--primary min-h-[40px]" href="/contact-us/" onclick="capture('cta-contact-us', {'position': 'primary'}, {'page': 'uns'})">SPEAK TO OUR TEAM</a>

@Yndira-E
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My only suggestion would be to capture cta-contact-us instead of cta-contact-sales since we’re already using it elsewhere.

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2 participants