A practical guide for structuring a small business homepage so visitors understand what you do quickly and feel confident taking the next step.
This is focused on clarity, trust, and decision-making.
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Headline + subheadline
- Say what you do and who it’s for
- Add the service area if local
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Primary call-to-action
- One main CTA (Get a Quote / Call / Book)
- Make it visible without scrolling
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Proof row
- Reviews, years in business, certifications, awards, ratings
- Keep it short and scannable
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Services summary
- 3–6 services, simple labels, no paragraphs
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How it works
- 3 steps (Request → Review → Start)
- Reduce uncertainty
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Work / examples
- Projects, before/after, case highlights, screenshots
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Testimonials
- Real names or business names if possible
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About / team
- A short story: who you are, why trust you
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FAQ
- Answer pricing ranges, timelines, process, what’s included
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Contact
- One clear path to contact
- Keep forms short
- The headline is vague or filled with buzzwords
- Too many CTAs competing
- No proof early (reviews, projects, credentials)
- Walls of text instead of scannable sections
- Stock imagery everywhere
- Contact info is hidden
Digitsbits is a Los Angeles–based web design and development agency. We build structured, conversion-focused websites for small and mid-sized businesses.
Website: https://digitsbits.com
Author: Digitsbits
Location: Los Angeles, CA