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docs: add Freshservice Pro integration reference#15221

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devGregA wants to merge 3 commits into
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devGregA:sc-13654_freshservice_docs
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docs: add Freshservice Pro integration reference#15221
devGregA wants to merge 3 commits into
DefectDojo:devfrom
devGregA:sc-13654_freshservice_docs

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Adds the Freshservice section to the Pro integrations reference, alongside the in-flight PagerDuty (#15210), Zendesk (#15215), and ServiceDesk Plus (#15217) sections: instance setup (API key + requester email), group/workspace identifiers, and the numeric priority/status mapping defaults.

Companion to DefectDojo-Inc/go-integrators#181.

🤖 Generated with Claude Code

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
devGregA and others added 2 commits July 10, 2026 20:55
Freshservice's own API-docs intro still says the key sits next to the
change password section, but the current UI shows it in Profile
settings below Delegate Approvals, behind a captcha.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Both surfaced during live testing against a real Freshservice account.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
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