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[DOCS-12823] Add documentation for controlling Error Tracking ingestion#34460

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[DOCS-12823] Add documentation for controlling Error Tracking ingestion#34460
domalessi wants to merge 2 commits intomasterfrom
domalessi/docs-12823-error-tracking-controls-clean

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What does this PR do? What is the motivation?

Fixes DOCS-12823

This PR addresses user feedback from a Hotjar survey about the APM Error Tracking page being "too complicated or unclear." The user complained that all exceptions in their Python app result in "Issues" in Datadog, and they couldn't find documentation on how to prevent every exception from becoming an Issue.

Changes:

  • Added a new "Control which errors are tracked" section to the Error Tracking landing page
  • Links to existing documentation rather than duplicating content:
    • Manage Data Collection (for inclusion/exclusion rules and rate limits)
    • Issue States (for EXCLUDED status)
    • Ignoring Unwanted Resources (for trace-level filtering)

Why this helps:
The documentation for controlling error ingestion exists but wasn't linked from the main Error Tracking page. Users experiencing "too many errors" couldn't discover the solution. This update makes that documentation discoverable.

Merge instructions

Merge readiness:

  • Ready for merge

Additional notes

The existing documentation in /error_tracking/manage_data_collection/ already covers everything needed - this PR just adds discoverability by linking to it from the APM Error Tracking landing page.

Fixes DOCS-12823

This update addresses user feedback about lack of documentation on how to
control which errors appear in Error Tracking. Users were confused about
why all exceptions (including handled/expected ones) were appearing as Issues.

Changes:
- Added new 'Control which errors are tracked' section
- Links to existing documentation on:
  - Manage Data Collection (inclusion/exclusion rules, rate limits)
  - Issue States (EXCLUDED status)
  - Ignoring Unwanted Resources (trace-level filtering)
- Maintains concise approach by linking out rather than duplicating content

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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github-actions bot commented Feb 6, 2026

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@domalessi domalessi marked this pull request as ready for review February 6, 2026 23:52
@domalessi domalessi requested a review from a team as a code owner February 6, 2026 23:52
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