[DOCS-13258] Add documentation for responding to Pages#34458
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[DOCS-13258] Add documentation for responding to Pages#34458
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Added a new page explaining how responders interact with Pages: - How to acknowledge a Page - How to resolve a Page - How to reroute a Page - Page statuses and workflow - Best practices for page management This addresses user feedback that the docs explained how to set up escalation policies but not how to actually use/respond to Pages. Also updated: - Added link to new page in On-Call index - Added "Further reading" section to escalation policies page Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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What does this PR do? What is the motivation?
Fixes DOCS-13258
This PR addresses user feedback reporting that the On-Call documentation explains how to set up escalation policies but doesn't explain how responders actually interact with and manage Pages.
Changes made:
User feedback:
This documentation gap has now been filled with comprehensive instructions for responders.
Merge instructions
Merge readiness:
Additional notes
The new page covers the complete responder workflow that was previously undocumented in the On-Call docs.
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