Service Tickets

It's a project to generate service and support tickets where you can keep track of incidents that occur in a local network or company... the problems that can be registered are open to the needs of the company

Features

• A dashboard with statistics of solved tickets, pending tickets and in process tickets
• Admin of the users, support users and admin users
• View of the user's tickets
• User profile view where they can update their data like name or passwords
• Admin and support view of all of the tickets and where their can be changed their status and priority and you can assign a support user to the ticket
• Admin and support view of the users registered in the system
• Ticket view with all the ticket funtionalities like write feedback messages, upload images and/or open or close the ticket if it's solved
• Show notifications of the tickets

Technologies

• Laravel - Laravel 11 as backend technology
• Livewire - Livewire as frontend technology
• AlpineJS - It's used by livewire for UX
• Bootstrap - Bootstrap v5 as responsive design framework UI
• Template - The Soft UI Dashboard Laravel Livewire design template is implemented in it's free version (live_demo) docs
• MariaDB - as database technology

Install y Requeriments

requeriments

• php ^8.2
• composer ^2.2.4
• Calendar PHP library (php81-calendar)

install

0. Open one terminal or cmd
1. Clone this repo with git clone repo command
2. Run command composer install
3. Copy file .env.example to .env and update the config variables like database
4. Run php artisan key:generate to generate the app key
5. Run php artisan migrate --seed to create database and generate admin user
6. Run php artisan storage:link to create the storage symlink