"write me a ticket" - I got this endless loop and think the message is stuck in the queue?
📨 Received message for agent: ProductAgent: "write me a ticket"
🤖 Available Agents:
▪ MarketingAgent: Marketing agent
▪ SalesAgent: Sales agent
System prompts: ('You are a product manager in our company,you are responsible for the product roadmap and feature requests.',)
Function tools: {'analyze_feature_request': Tool(function=<function analyze_feature_request at 0x10a43f600>, takes_ctx=True, max_retries=1, name='analyze_feature_request', description='Analyze viability and impact of requested features', prepare=None, _is_async=True, _single_arg_name=None, _positional_fields=[], _var_positional_field=None, _parameters_json_schema={'properties': {'feature': {'title': 'Feature', 'type': 'string'}}, 'required': ['feature'], 'type': 'object', 'additionalProperties': False}, current_retry=0), 'get_product_roadmap': Tool(function=<function get_product_roadmap at 0x10a43fec0>, takes_ctx=True, max_retries=1, name='get_product_roadmap', description='Get current product roadmap and timeline', prepare=None, _is_async=True, _single_arg_name=None, _positional_fields=[], _var_positional_field=None, _parameters_json_schema={'properties': {}, 'type': 'object', 'additionalProperties': False}, current_retry=0), 'analyze_usage_patterns': Tool(function=<function analyze_usage_patterns at 0x10a43ff60>, takes_ctx=True, max_retries=1, name='analyze_usage_patterns', description='Analyze how customers are using specific features', prepare=None, _is_async=True, _single_arg_name=None, _positional_fields=[], _var_positional_field=None, _parameters_json_schema={'properties': {'feature': {'title': 'Feature', 'type': 'string'}}, 'required': ['feature'], 'type': 'object', 'additionalProperties': False}, current_retry=0), 'chat_with_agent_tool_pydanticai': Tool(function=<function chat_with_agent_tool_pydanticai at 0x109a63560>, takes_ctx=True, max_retries=1, name='chat_with_agent_tool_pydanticai', description='Chat with an agent by their name.\n\nThis is a tool that can be used in a PydanticAI agent to chat with another agent.', prepare=None, _is_async=False, _single_arg_name=None, _positional_fields=[], _var_positional_field=None, _parameters_json_schema={'properties': {'agent_name': {'description': 'The name of the agent to chat with.', 'title': 'Agent Name', 'type': 'string'}, 'your_name': {'description': 'The name of the PydanticAI agent.', 'title': 'Your Name', 'type': 'string'}, 'question': {'description': 'The question/message to ask the agent.', 'title': 'Question', 'type': 'string'}}, 'required': ['agent_name', 'your_name', 'question'], 'type': 'object', 'additionalProperties': False}, current_retry=0)}
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_0eMmJggR6UxCl2TNBayj00rR', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I have a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_64QUwXy8ZcGPtTNyDRKtDZbR', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What communication channels do you prefer for follow-ups on tickets?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_K1QMk8WfkNHEypc7iNVCXBCK', function=Function(arguments='{"message":"The Product Agent is asking what communication channels you prefer for follow-ups on tickets. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what communication channels you prefer for follow-ups on tickets. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human regarding preferred communication channels for follow-ups on tickets, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_g29NmT0YZPtXKhU5loogY74T', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human regarding the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_1tybEHvFaud6sc5WP5BVtu7A', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_kZ69aMEzdtKVrRrdlav4HiA7', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_HMgt3Kv1UfupT2z6yzbfmPBV', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_zFaENB2F0UBmsmyZG46JuQMp', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_MjP2WoXuFfAvfarKp3G7kxAc', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_WOTzOk9GWMh8Jd3gpKGXJMrM', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to determine what information is needed from the Product Agent to assist in writing the ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_Fm60JFdY35BLhrK3QQf8pe2g', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_JbGXGhocHwXkMNcz3fWpUmXA', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_PXvK1o6bn8hU0pMFQBQ0nzPR', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_ulO17VIKjr2VxZVS5ujhalfE', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: Could you assist me in writing a ticket? What information do you need from me?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
⛔ Error in websocket: The next request would exceed the request_limit of
50
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_uC0YbPWPQAjywiLDgW5HuHlv', function=Function(arguments='{"message":"The Product Agent is asking what information is needed from them to assist in writing a ticket. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
what information is needed from them to assist in writing a ticket. Can you
provide that information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human to find out what information is needed from the Product Agent to assist in writing a ticket. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
Queue message for sales_agent: Pending messages: ProductAgent: What are the main criteria for ticket evaluation?
🤖 Available Agents:
▪ ProductAgent: Product agent
▪ MarketingAgent: Marketing agent
In queue fn: ChatCompletionMessage(content=None, refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=[ChatCompletionMessageToolCall(id='call_6FS6WUJ46umDirhC7yKH9qlR', function=Function(arguments='{"message":"The Product Agent is asking about the main criteria for ticket evaluation. Can you provide that information?"}', name='contact_human'), type='function')])
🛠️ Function called: contact_human
Function response: Sent text message to human: The Product Agent is asking
about the main criteria for ticket evaluation. Can you provide that
information?
In queue fn: ChatCompletionMessage(content="I've reached out to the human regarding the main criteria for ticket evaluation, as requested by the Product Agent. I'll keep you updated once I receive a response.", refusal=None, role='assistant', annotations=[], audio=None, function_call=None, tool_calls=None)
when I tried team of agents demo, and asked a question to product agent
"write me a ticket" - I got this endless loop and think the message is stuck in the queue?