diff --git a/app/Http/Controllers/ChamadoController.php b/app/Http/Controllers/ChamadoController.php
index 37dd29d..d0d593e 100644
--- a/app/Http/Controllers/ChamadoController.php
+++ b/app/Http/Controllers/ChamadoController.php
@@ -484,20 +484,32 @@ public function storePessoa(Request $request, Chamado $chamado)
 
         $request->validate(
             [
-                'codpes' => 'required|integer',
+                'codpes' => ['required', 'regex:/^((codpes|id)-)?\d+$/'],
                 'papel' => 'required|in:' . implode(',', Chamado::pessoaPapeis()),
             ]
         );
 
         $papel = $request->papel;
-        $codpes = $request->codpes;
+        $codpesField = (string) $request->codpes;
 
         # para cadastrar autor e atendente, vamos negar se usuário não for atendente
         if ('Autor' == $papel || 'Atendente' == $papel) {
             $this->authorize('atendente');
         }
 
-        $user = User::obterOuCriarPorCodpes($codpes);
+        if (is_numeric($codpesField)) {
+            $user = User::obterOuCriarPorCodpes((int) $codpesField);
+        } else {
+            [$searchField, $valueField] = explode('-', $codpesField, 2);
+
+            $user = $searchField === 'codpes'
+                ? User::obterOuCriarPorCodpes((int) $valueField)
+                : User::find((int) $valueField);
+        }
+
+        if (empty($user)) {
+            return back()->withErrors(['codpes' => 'Usuário não encontrado.'])->withInput();
+        }
 
         # O usuário já existe nesse papel?
         if ($chamado->users()->where('users.id', $user->id)->wherePivot('papel', $papel)->first()) {
diff --git a/composer.lock b/composer.lock
index 7b5c40b..f49c421 100644
--- a/composer.lock
+++ b/composer.lock
@@ -7856,16 +7856,16 @@
         },
         {
             "name": "uspdev/laravel-usp-theme",
-            "version": "2.8.27",
+            "version": "2.8.28",
             "source": {
                 "type": "git",
                 "url": "https://github.com/uspdev/laravel-usp-theme.git",
-                "reference": "75f09e02929d5588bd26f9ccad8f7b5300cb7162"
+                "reference": "466d42a78b0ce30ccb1aba25f0a1762fc555adf1"
             },
             "dist": {
                 "type": "zip",
-                "url": "https://api.github.com/repos/uspdev/laravel-usp-theme/zipball/75f09e02929d5588bd26f9ccad8f7b5300cb7162",
-                "reference": "75f09e02929d5588bd26f9ccad8f7b5300cb7162",
+                "url": "https://api.github.com/repos/uspdev/laravel-usp-theme/zipball/466d42a78b0ce30ccb1aba25f0a1762fc555adf1",
+                "reference": "466d42a78b0ce30ccb1aba25f0a1762fc555adf1",
                 "shasum": ""
             },
             "require": {
@@ -7903,9 +7903,9 @@
             "description": "usp theme for laravel",
             "support": {
                 "issues": "https://github.com/uspdev/laravel-usp-theme/issues",
-                "source": "https://github.com/uspdev/laravel-usp-theme/tree/2.8.27"
+                "source": "https://github.com/uspdev/laravel-usp-theme/tree/2.8.28"
             },
-            "time": "2026-03-27T14:35:42+00:00"
+            "time": "2026-04-07T18:57:38+00:00"
         },
         {
             "name": "uspdev/laravel-usp-validators",
diff --git a/resources/views/chamados/show/user-detail.blade.php b/resources/views/chamados/show/user-detail.blade.php
index 2358006..a4177d4 100644
--- a/resources/views/chamados/show/user-detail.blade.php
+++ b/resources/views/chamados/show/user-detail.blade.php
@@ -5,20 +5,23 @@
 $setor_vinculo = $user->setores()->wherePivot('funcao', '!=', 'Gerente')->first();
 $setor_sigla = $setor_vinculo->sigla ?? 'sem setor';
 $setor_funcao = $setor_vinculo->pivot->funcao ?? '';
+$codpes = is_numeric($user->codpes) ? (int) $user->codpes : null;
 
-$vinculos = array_values(array_filter(
-  \Uspdev\Replicado\Pessoa::vinculos($user->codpes),
-  function ($vinculo) {
-    return trim(explode('-', $vinculo)[0]) !== 'Servidor Designado'; # Exclui o vinculo com o tipo 'Servidor Designado'
-  }
-));
+$vinculos = $codpes
+  ? array_values(array_filter(
+      \Uspdev\Replicado\Pessoa::vinculos($codpes),
+      function ($vinculo) {
+        return trim(explode('-', $vinculo)[0]) !== 'Servidor Designado'; # Exclui o vinculo com o tipo 'Servidor Designado'
+      }
+    ))
+  : [];
 $ultimo_vinculo = !empty($vinculos) ? end($vinculos) : null; # Nos testes, trazer o último vínculo funcionou bem
 $tipvinext = $ultimo_vinculo
   ? trim(explode('-', $ultimo_vinculo)[0])
   : $setor_funcao; # Se não houver vínculo, usa a funcao do setor
 
-if ($usar_foto) {
-  $foto_base64 = \Uspdev\Wsfoto::obter((int) $user->codpes);
+if ($usar_foto && $codpes) {
+  $foto_base64 = \Uspdev\Wsfoto::obter($codpes);
   $foto_src = 'data:image/png;base64,' . $foto_base64;
 }
 ?>
@@ -31,7 +34,7 @@ function ($vinculo) {
 <div class="collapse" id="{{ $user_detail_id }}">
   <div class="card card-body">
     <span class="text-dark">
-      @if ($usar_foto)
+      @if ($usar_foto && $codpes)
         <div class="mb-2">
           <img src="{{ $foto_src }}" alt="Foto de {{ $user->name }}" class="img-thumbnail" style="max-width: 120px;">
         </div>
@@ -48,7 +51,7 @@ function ($vinculo) {
       <div>
         <i class="fas fa-phone mr-2"></i> {{ $user->telefone ?? 'não disponível' }}
       </div>
-      @if (config('chamados.sistemaPessoas'))
+      @if (config('chamados.sistemaPessoas') && $codpes)
         <div>
           <a href="{{ config('chamados.sistemaPessoas') }}/pessoas/{{ $user->codpes }}" target="_PESSOAS">
             Ver mais em Pessoas <i class="fas fa-share"></i>