diff --git a/modules/ROOT/examples/live-demos/comments-callback/index.js b/modules/ROOT/examples/live-demos/comments-callback/index.js
index 6451b34923..3ae1195041 100644
--- a/modules/ROOT/examples/live-demos/comments-callback/index.js
+++ b/modules/ROOT/examples/live-demos/comments-callback/index.js
@@ -69,9 +69,9 @@ const tinycomments_create = (req, done, fail) => {
   };
 
 const tinycomments_reply = (req, done) => {
-  const replyUid = 'annotation-' + randomString();
+  const commentUid = 'annotation-' + randomString();
   conversationDb[req.conversationUid].comments.push({
-    uid: replyUid,
+    uid: commentUid,
     author: user_id,
     authorName: 'James Wilson',
     authorAvatar: 'https://sneak-preview.tiny.cloud/demouserdirectory/images/employee_james-wilson_128_52f19412.jpg',
@@ -79,7 +79,7 @@ const tinycomments_reply = (req, done) => {
     createdAt: req.createdAt,
     modifiedAt: req.createdAt
   });
-  setTimeout(() => done({ commentUid: replyUid }), fakeDelay);
+  setTimeout(() => done({ commentUid: commentUid }), fakeDelay);
 };
 
 const tinycomments_delete = (req, done) => {
diff --git a/modules/ROOT/pages/comments-callback-mode.adoc b/modules/ROOT/pages/comments-callback-mode.adoc
index a5725f33bd..7f76a26891 100644
--- a/modules/ROOT/pages/comments-callback-mode.adoc
+++ b/modules/ROOT/pages/comments-callback-mode.adoc
@@ -6,23 +6,36 @@
 :plugincode: comments
 :commentsMode: callback
 
-*Callback mode* is the default mode for the {pluginname} plugin. In the callback mode, callback functions are required to save user comments on a server. The {pluginname} functions (create, reply, edit, delete comment, delete all conversations, resolve, lookup, and fetch conversations) are configured differently depending upon the server-side storage configuration.
+*Callback mode* is the default mode for the {pluginname} plugin. In callback mode, callback functions are required to save user comments on a server. The {pluginname} functions (create, reply, edit, delete comment, delete all conversations, resolve, lookup, and fetch conversations) are configured differently depending upon the server-side storage configuration.
+
+[NOTE]
+====
+Callback mode provides the most flexibility for integrating with custom backend systems. All comment operations are handled through custom callback functions that communicate with your server.
+====
 
 == How the {pluginname} plugin works in callback mode
 
-All options accept functions incorporating `+done+` and `+fail+` callbacks as parameters. The function return type is not important, but all functions must call exactly one of these two callbacks: `+fail+` or `+done+`.
+All callback functions accept three parameters: a request object (or array for `+tinycomments_fetch+`), a `+done+` callback, and a `+fail+` callback. The function return type is not important, but all functions must call exactly one of these two callbacks: `+fail+` or `+done+`.
 
-* The `+fail+` callback takes either a string or a JavaScript Error type.
-* The `+done+` callback takes an argument specific to each function.
+* The `+fail+` callback takes an argument specific to each function.
+* The `+done+` callback takes an argument specific to each function to indicate successful completion.
 
-Most functions (create, reply, and edit) require an +id+ identifying the current author. This can be provided directly within the callbacks or dynamically via the `+tinycomments_fetch_author_info+` option.
+Most functions (create, reply, and edit) require an `+id+` identifying the current author. This can be provided directly within the callbacks or dynamically via the `+tinycomments_fetch_author_info+` option.
 
 [NOTE]
-**Current author**: By default, the **Comments** plugin does not know the name of the current user. To display the correct author information when creating a new conversation, integrators can now use the `+tinycomments_fetch_author_info+` option to supply author details dynamically through a callback.
+====
+**Current author**: By default, the **Comments** plugin does not know the name of the current user. To display the correct author information when creating a new conversation, integrators can use the `+tinycomments_fetch_author_info+` option to supply author details dynamically through a callback.
+
+**Author display names**: The `+authorName+` field is optional in comment objects. If not provided, the plugin will default to using the `+author+` field value.
+====
+
+=== Initial conversation loading
+
+During the initial editor load, the {pluginname} uses the `+tinycomments_fetch+` callback to retrieve existing conversations in the document. If not configured, the {pluginname} will fallback to `+tinycomments_lookup+`. 
 
-During the initial editor load, the {pluginname} uses `+tinycomments_fetch+` callback to retrieve the existing conversations in the document. If not configured, the {pluginname} will fallback to `+tinycomments_lookup+`. 
+=== Comment interaction flow
 
-When a user adds a comment or a reply, the {pluginname} plugin uses the `+tinycomments_lookup+` callback to retrieve the selected conversation. 
+When a user adds a comment or a reply, the {pluginname} plugin uses the `+tinycomments_lookup+` callback to retrieve the selected conversation. This ensures that the latest conversation data is always displayed to users. 
 
 [[comments-callback-live-demo]]
 == Interactive example
@@ -31,17 +44,17 @@ liveDemo::comments-callback[]
 
 == Options
 
-=== Required options
+=== Required callback functions
 
-When using callback mode, the {pluginname} plugin requires callback functions for the following options:
+When using callback mode, the {pluginname} plugin requires callback functions for the following operations:
 
-* xref:tinycomments_create[`+tinycomments_create+`]
-* xref:tinycomments_reply[`+tinycomments_reply+`]
-* xref:tinycomments_edit_comment[`+tinycomments_edit_comment+`]
-* xref:tinycomments_delete_comment[`+tinycomments_delete_comment+`]
-* xref:tinycomments_delete[`+tinycomments_delete+`]
-* xref:tinycomments_delete_all[`+tinycomments_delete_all+`]
-* xref:tinycomments_lookup[`+tinycomments_lookup+`]
+* xref:tinycomments_create[`+tinycomments_create+`] - Creates new comment conversations
+* xref:tinycomments_reply[`+tinycomments_reply+`] - Adds replies to existing conversations
+* xref:tinycomments_edit_comment[`+tinycomments_edit_comment+`] - Edits existing comments
+* xref:tinycomments_delete_comment[`+tinycomments_delete_comment+`] - Deletes individual comments
+* xref:tinycomments_delete[`+tinycomments_delete+`] - Deletes entire conversation threads
+* xref:tinycomments_delete_all[`+tinycomments_delete_all+`] - Deletes all conversations
+* xref:tinycomments_lookup[`+tinycomments_lookup+`] - Retrieves specific conversations
 
 include::partial$configuration/tinycomments_create.adoc[leveloffset=+1]
 
@@ -57,11 +70,8 @@ include::partial$configuration/tinycomments_delete_all.adoc[leveloffset=+1]
 
 include::partial$configuration/tinycomments_lookup.adoc[leveloffset=+1]
 
-== Optional options
+=== Optional callback functions
 
-* xref:tinycomments_resolve[`+tinycomments_resolve+`]
-* xref:tinycomments_fetch[`+tinycomments_fetch+`]
-* xref:tinycomments_fetch_author_info[`+tinycomments_fetch_author_info+`]
 
 include::partial$configuration/tinycomments_resolve.adoc[leveloffset=+1]
 
diff --git a/modules/ROOT/partials/commands/comments-cmds.adoc b/modules/ROOT/partials/commands/comments-cmds.adoc
index 223a4f229a..179523a719 100644
--- a/modules/ROOT/partials/commands/comments-cmds.adoc
+++ b/modules/ROOT/partials/commands/comments-cmds.adoc
@@ -3,6 +3,7 @@
 |Command |Description
 |tc-delete-conversation-at-cursor |Attempts to delete the comment at the current cursor position. A confirmation dialog will be shown prior to deletion.
 |tc-try-delete-all-conversations |Attempts to delete all comments in the editor. A confirmation dialog will be shown prior to deletion.
+|ToggleSidebar |Toggles the specified sidebar open or closed. When used with the 'showcomments' parameter, this opens the comments sidebar.
 |===
 
 .Examples
@@ -10,4 +11,5 @@
 ----
 tinymce.activeEditor.execCommand('tc-delete-conversation-at-cursor');
 tinymce.activeEditor.execCommand('tc-try-delete-all-conversations');
+tinymce.activeEditor.execCommand('ToggleSidebar', false, 'showcomments');
 ----
diff --git a/modules/ROOT/partials/configuration/tinycomments_reply.adoc b/modules/ROOT/partials/configuration/tinycomments_reply.adoc
index 99d0283433..bd92c1638a 100644
--- a/modules/ROOT/partials/configuration/tinycomments_reply.adoc
+++ b/modules/ROOT/partials/configuration/tinycomments_reply.adoc
@@ -43,9 +43,9 @@ const reply_comment = (ref, done, fail) => {
       return response.json();
     })
     .then((ref2) => {
-      let commentUid = ref2.commentUid;
+      const commentUid = ref2.commentUid;
       done({
-        commentUid: replyUid,
+        commentUid: commentUid,
         author: currentUser.id,
         authorName: currentUser.fullName
       });
diff --git a/modules/ROOT/partials/plugins/comments-open-sidebar.adoc b/modules/ROOT/partials/plugins/comments-open-sidebar.adoc
index ce46de407e..04a1dc417c 100644
--- a/modules/ROOT/partials/plugins/comments-open-sidebar.adoc
+++ b/modules/ROOT/partials/plugins/comments-open-sidebar.adoc
@@ -1,4 +1,4 @@
-== Show the {pluginname} sidebar when {productname} loads
+== Show sidebar on editor load
 
 The xref:customsidebar.adoc#sidebar_show[`sidebar_show`] option can be used to show the {pluginname} sidebar when the editor is loaded.