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Overview

Acuity Scheduling is a robust online appointment booking platform that simplifies scheduling and managing appointments for service-based businesses and professionals. Clients can view real-time availability and book appointments 24/7 without staff intervention.

Time Management Benefits

Eliminates Scheduling Back-and-Forth

  • Clients see available times instantly
  • Self-service booking reduces phone/email tag
  • Automated confirmations eliminate confusion
  • Saves hours per week on scheduling coordination

Prevents Double-Booking

  • Two-way calendar synchronization with Google Calendar and Outlook
  • Real-time availability updates
  • Blocks personal calendar events from business bookings
  • Integrates with multiple team member calendars

Optimizes Daily Schedule

  • Customizable availability rules
  • Buffer time between appointments
  • Block personal time automatically
  • Reduce scheduling gaps
  • Set minimum advance booking times

Key Features

Calendar Integration

  • Google Calendar sync
  • Outlook Calendar sync
  • iCloud Calendar support
  • Two-way synchronization
  • Multiple calendar overlays

Automated Notifications

  • Email confirmations
  • SMS text reminders
  • Customizable message templates
  • Reduce no-shows
  • Pre-appointment instructions
  • Follow-up messages

Payment Processing

  • Stripe integration
  • Square connectivity
  • PayPal support
  • Collect prepayment
  • Accept deposits
  • Store credit cards securely
  • Process payments at booking

Client Management

  • Client intake forms
  • Custom questions
  • Service package sales
  • Client notes and history
  • Cancellation and rescheduling policies
  • Waitlist management

Scheduling Features

  • Multiple appointment types
  • Variable appointment durations
  • Group class scheduling
  • Recurring appointments
  • Resource booking (rooms, equipment)
  • Multi-location support
  • Staff scheduling

Time Zone Management

  • Automatic time zone detection
  • Display times in client's local zone
  • Eliminates scheduling confusion for remote clients
  • Global business support

Customization

  • Branded scheduling pages
  • Custom domains
  • Embedded booking widgets
  • Color and style options
  • Logo integration
  • Custom email templates

Mobile Capabilities

  • iOS and Android apps
  • Mobile booking for clients
  • Admin app for providers
  • Book appointments on the go
  • View and manage schedule
  • Receive push notifications

Integrations

  • Zoom (automatic meeting links)
  • Google Meet
  • Mailchimp
  • Zapier (1000+ app connections)
  • WordPress
  • Squarespace
  • QuickBooks
  • Salesforce

Reporting & Analytics

  • Appointment history
  • Revenue reports
  • Client statistics
  • No-show tracking
  • Cancellation analysis
  • Custom date ranges
  • Export capabilities

Use Cases

  • Healthcare providers
  • Therapists and counselors
  • Consultants and coaches
  • Fitness trainers
  • Beauty and wellness services
  • Tutors and educators
  • Professional services
  • Any appointment-based business

Automated Workflows

  • Automatic reminder sequences
  • Pre-appointment form collection
  • Post-appointment follow-ups
  • Rebooking prompts
  • Review requests
  • Package reminders

Compliance & Security

  • HIPAA compliance options
  • Secure data storage
  • SSL encryption
  • PCI DSS compliant payments
  • Privacy controls
  • Client data protection

Benefits Summary

  • 24/7 booking availability
  • Reduced administrative time
  • Fewer no-shows (via reminders)
  • Faster payment collection
  • Professional client experience
  • Streamlined operations
  • Increased booking conversions

Pricing (2026)

Starts at $15/month with tiered plans offering additional features. Special promotion: 20% off with code A3F20 (expires March 15, 2026).

Key Advantages

  • Intuitive interface for both staff and clients
  • Comprehensive feature set
  • Reliable calendar synchronization
  • Strong automation capabilities
  • Excellent customer support
  • Regular feature updates

Ideal For

  • Solo practitioners
  • Small service businesses
  • Teams with multiple providers
  • Businesses requiring payment at booking
  • Organizations needing client intake forms
  • Anyone spending significant time on scheduling