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<!doctype html>
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content="Welcome to the advanced class on community organizing. You’ve got a decent amount of members in your Meetup.com group, you hold events fairly routinely, maybe you’ve pulled in some legit speakers at your last conference or event … and you want to do more. This talk will focus on community organizing for growth and longevity by building out teams, improving communications, implementing processes, and most importantly will discuss how to maintain sanity in your work-life-volunteer balance. If you’ve ever had to answer the question “Oh, this ISN’T your full time job???” – this talk is definitely for you. If you’re just starting out organizing and don’t want to fall flat on your face, this talk will be very pragmatic for you.">
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content="Welcome to the advanced class on community organizing. You’ve got a decent amount of members in your Meetup.com group, you hold events fairly routinely, maybe you’ve pulled in some legit speakers at your last conference or event … and you want to do more. This talk will focus on community organizing for growth and longevity by building out teams, improving communications, implementing processes, and most importantly will discuss how to maintain sanity in your work-life-volunteer balance. If you’ve ever had to answer the question “Oh, this ISN’T your full time job???” – this talk is definitely for you. If you’re just starting out organizing and don’t want to fall flat on your face, this talk will be very pragmatic for you.">
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<body>
<div class="reveal">
<div class="slides">
<section id="title">
<h1>The 10 Commandments of Community Organizing</h1>
<h3>Jennifer Wadella</h3>
</section>
<section id="sponsors">
<h2>Thanks to all our sponsors!</h2>
</section>
<section id="me" data-background-color="rgba(0, 0, 0, 0.5)">
<div class="speaker-title">
<div class="flex-1">
<img class="circle plain" src="img/jennifer-wadella-photo.jpg" alt="">
</div>
<div class="flex-2">
<div class="">
<h2>Jennifer Wadella</h2>
<h3><a href="http://twitter.com/likeOMGitsFEDAY">@likeOMGitsFEDAY</a></h3>
</div>
</div>
</div>
<ul class="small">
<li>Director of Angular Dev @ Bitovi</li>
<li>Nonprofit Founder/Director</li>
<li>International Speaker</li>
<li>Kombucha brewin' crazy plant lady</li>
</ul>
<div class="warning">
<img class="plain" src="img/mature.png" alt="">
<p class="smaller"> <i>This talk may contain strong language, harsh truths, and serious passion.</i></p>
</div>
</section>
<section id="myprograms" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Programs I've launched</h2>
<img class="plain" src="img/programs.png" />
<aside class="notes">
KCWiT, CoderDojoKC, Midwest Dev Chat, Coding & Cupcakes, Coding & Cocktails
</aside>
</section>
<section id="why-communities-matter" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Why Communities Matter</h2>
<ul>
<li class="fragment">Workforce development - free training!</li>
<li class="fragment">Networking</li>
<li class="fragment">Growth Opportunties</li>
<li class="fragment">Maslow's Hierarchy - Love/belonging & self-actualization</li>
</ul>
</section>
<section id="unsung-heros">
<h2>Community Organizers are unsung heroes</h2>
<p><3</p>
</section>
<section id="10commandments">
<section id="why">
<h1>Why 10 Commandments?</h1>
</section>
<section data-background-image="img/communityorganizing.png" id="stones" data-background-color="rgba(0, 0, 0, 0.5)">
</section>
</section>
<section id="commandment1">
<section id="selfcare">
<h1>Thou shalt practice self care</h1>
</section>
<section id="avoidburnout" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Avoid Burnout At All Costs</h2>
<img src="img/office-hours.gif" alt="">
</section>
<section id="smalltasks" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Take on <span class="small">small</span> tasks and improvements</h2>
</section>
<section id="officehours" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Give yourself office hours</h2>
</section>
<section id="time" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Guard your time carefully</h2>
<p>Your time is your biggest asset.</p>
<p class="fragment">"No." is a complete sentence</p>
</section>
<section id="jenniferslaw" data-background-color="rgba(0, 0, 0, 0.5)">
<h3>Jennifer's First Law </h3>
<p><i>A person's incompetence in email is DIRECTLY PROPORTIONAL to the
likelihood that they will massively waste your time</i></p>
</section>
<section id="personalscope" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Define your personal scope</h2>
<p>and don't go outside it!</p>
<img src="img/tenor.gif" alt="">
</section>
<section data-background-image="img/todo.JPG" id="taskmanagement" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Find a task tracking system that works for you</h2>
<ul>
<li>Trello</li>
<li>Physical Notepad</li>
<li>Calendar to-dos</li>
</ul>
</section>
<section id="calendar" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Own your calendar</h2>
<p><i><a href="http://calendly.com">Calendy</a> - about as close as you can get to a personal secretary</i></p>
</section>
<section id="fieldingcritism" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Fielding Criticism</h2>
<img src="img/wonderwoman.gif" alt="">
<aside class="notes">
Ragequit email story/example
</aside>
</section>
<section id="decipher" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Learn to decipher it</h2>
<p>It is extremely hard not to take criticism of your organization as a criticism of yourself</p>
</section>
<section data-background="img/criticismquote.png" id="hillaryquote" data-background-color="rgba(0, 0, 0, 0.5)">
</section>
<section id="supportsystem" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Build your network</h2>
<ul>
<li>Find other community leaders</li>
<li>Talk through problems</li>
<li>Find a mentor</li>
<li>Mentor budding community leaders</li>
</ul>
<p class="small">Ping me on twitter for slack inv -
<br /><a href="https://communityorganizer-hq.slack.com">https://communityorganizer-hq.slack.com</a></p>
<aside class="notes">
</aside>
</section>
<section id="delegate" data-background-image="img/djangogirsteam.jpg">
<h2>Learn to Delegate</h2>
<!-- <img src="img/calm.gif" alt=""> -->
<aside class="notes">Django Girls KC example
Get a team started and KEEP YOUR MOUTH SHUT
Can be hard to release control, but your team gaining autonomy is huge
Empower them and their passion will grow programs and lower turnover
Documentation is KEY
Not everyone will do it YOUR way - this takes some adjusting
</aside>
</section>
</section>
<section id="commandment2">
<section id="expertcommunicator">
<h1>Thou shalt become an expert communicator</h1>
</section>
<section id="dontassume" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Never assume people are as tuned in to your organization as you are</h2>
<aside class="notes">
- people have their own lives and priorities
- scheduling conflicts
</aside>
</section>
<section id="communication-format" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Choose your communication format based on your recipients.</h2>
</section>
<section id="slack-feedback" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>When to Slack</h2>
<ul>
<li class="fragment">✅ Convos where everyone is online & available</li>
<li class="fragment">✅ Quick Q&A</li>
<li class="fragment">✅ Random bullshitting/funny links</li>
<li class="fragment">❌ Relaying important org-wide info</li>
<li class="fragment">❌ Feedback</li>
<li class="fragment">❌ Group brainstorming + decision making</li>
</ul>
</section>
<section id="dateformatting" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Make things EASY for people with lists, call out important information</h2>
<p>Date formatting - Day of week, date, time + timezone</p>
<aside class="notes">
formatting the date like that will help it stand out in people's minds
</aside>
</section>
<section data-background="img/updateemail.png" id="updateemail" data-background-color="rgba(0, 0, 0, 0.5)">
</section>
<section id="emailCTA" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>If you want a response ...</h2>
<p>End with a specific call to action by date</p>
<aside class="notes">
Can be helpful with firing volunteers
</aside>
</section>
<section id="moreeffort" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>This WILL take more effort & time on your part - but will circumvent many headaches</h2>
<aside class="notes">
I never go to a coffee meeting without my laptop, and arrive at least 15 minutes early.
I grab my coffee, get caffeine in my system, and knock out a few emails before whomever
I’m meeting arrives. Or on the occasional no-show/last minute cancel - that’s 30 minutes
of email-answering coffeeshop bliss.
</aside>
</section>
</section>
<section id="commandment3">
<section id="manageexpectations">
<h1>Thou shalt manage expectations</h1>
</section>
<section id="peoplearenotpsychic" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>People are not psychic.</h2>
<h2 class="fragment">People are not psychic.</h2>
<h2 class="fragment">People are not psychic.</h2>
</section>
<section id="bettersetpup" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>“Well I thought it was going to be this …”</h2>
<p>The better you can set people up for your events, the better the outcome & the less complaints you will get</p>
<aside class="notes">
“Well I thought it was going to be this ….”
CoderDojo parents - one on one mentoring
Girl Scouts
Coding & Cupcakes - explaining tools, changing registration to see part about bringing laptops
</aside>
</section>
<section id="myrealjob" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>“Oh you mean my REAL job?”</h2>
<p>Volunteer organizations aren't restricted to traditional business restraints ... NOT</p>
<aside class="notes">
People have a tendency to assume that because you’re doing something for free that
traditional business restraints don’t apply to you
Gently remind people of volunteer status whenever possible
</aside>
</section>
<section id="crazies" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Crazies gonna Cray</h2>
<img src="img/corinne.gif" alt="">
</section>
<section id="value-system" data-background-image="img/blm-ig.png" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Know Your Value System</h2>
<br /> <br /><br /><br /> <br /><br /><br /> <br /><br /><br />
<p>Be confident in your values, and be confident in upholding them.</p>
</section>
<section id="coc" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Build a Solid CoC + Process</h2>
<br />
<p class="fragment">> Spend time on your Code of Conduct
<br />AND policies for how to report and enforce it.</p><br />
<p class="fragment">> Communities must be both
<br /><b>inclusive AND exclusive</b> <br />to best serve their members.</p>
</section>
</section>
<section id="commandment4">
<section id="dontneglectvolunteers">
<h1>Thou shalt not neglect thy volunteers</h1>
</section>
<section id="nocatherding" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>DO NOT MAKE YOUR VOLUNTEERS HERD CATS.</h2>
<img src="img/catherding.gif" alt="">
<aside class="notes">
be organized, be prepared. trying to manage chaos as a volunteer is not fun
</aside>
</section>
<section id="makethingseasy" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Make things easy for your volunteers</h2>
<ul>
<li class="fragment">Make parking and arrival instructions clear</li>
<li class="fragment">Have an emergency contact number available</li>
<li class="fragment">Have clear instructions, duties, and responsibilities for your volunteers</li>
<li class="fragment">As much as possible keep your volunteers out of the line of fire of criticism (see earlier "Crazies gonna Cray")</li>
</ul>
<aside class="notes">
Judging fail - rubric that made no sense, was a PITA and not enjoyable to figure out how to make things work
</aside>
</section>
<section id="planahead" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Plan your events ahead of time and give your volunteers plenty of notice.</h2>
<p>Send reminder emails & create calendar invites - but ensure communication is clear and without conflicting instructions</p>
</section>
<section id="feed-them" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>DO NOT FORGET TO FEED YOUR VOLUNTEERS</h2>
<img class="fragment" src="img/snickers.gif" alt="eat a snickers">
</section>
<section id="thankyourteam" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Find Ways to Thank Your Volunteers</h2>
<ul>
<li class="fragment">Solicit their feedback AND act on it</li>
<li class="fragment">Offer leadership opportunities</li>
<li class="fragment">Provide nice volunteer shirts</li>
<li class="fragment">Plan appreciation dinners/parties</li>
<li class="fragment">Promote their efforts (social media, blog profiles)</li>
<li class="fragment">Nominate them for awards</li>
</ul>
</section>
<section id="moreeffort2" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Again, this WILL take more effort and time on your part - but it will keep your volunteers coming back.</h2>
</section>
</section>
<section id="commandment5">
<section id="planwellinadvance">
<h1>Thou shalt plan as far in advance as calendarly-possible</h1>
</section>
<section id="derp" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>It’s easier to set a 6 month timeline and fill in gaps as you go</h2>
</section>
<section id="consistency" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Consistency is key - give people something they can regularly schedule </h2>
</section>
<section id="easiertobook" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Will be easier to book speakers, volunteers, and venues in advance</h2>
</section>
<section id="diversitysoonerthanlater" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>If you have diversity goals, make an effort sooner rather than later.</h2>
<aside class="notes">
Token woman on panel story
</aside>
</section>
</section>
<section id="commandment6">
<section id="confirmvenue">
<h1>Thou shalt confirm thy venue thrice</h1>
</section>
<section id="CYA" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>CYA</h2>
<p>Vendors and venues have a lot more to focus on than just <i>YOUR</i> event</p>
</section>
<section id="followup" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>FOLLOW UP OR LOOK LIKE A JACKASS</h2>
<p>As an event organizer it is your responsibility to ensure your event runs as advertised</p>
<aside class="notes">
Your participants don’t care that it wasn’t your fault, they will simply feel their
time was wasted by your organization and never return.
</aside>
</section>
<section id="beagoodguest" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Be a courteous venue guest</h2>
<ul>
<li>Shout out on social media</li>
<li>Clean up after yourself</li>
<li>Don't overstay your welcome</li>
</ul>
<aside class="notes">
staff will want to get back to their lives, don't stay past requested time
</aside>
</section>
</section>
<section id="commandment7">
<section id="arriveearly">
<h1>Thou shalt arrive at least one hour before starting time</h1>
</section>
<section id="setuplong" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Setup will ALWAYS take longer than you expect</h2>
</section>
<section id="speakerswillbelate" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Your team or speakers WILL be late</h2>
</section>
<section id="attendeesearly" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Your attendees WILL show up early</h2>
</section>
</section>
<section id="commandment8">
<section id="testthewifi">
<h1>Thou shalt test the wifi</h1>
<h3>(& bring any supplies needed)</h3>
</section>
<section id="nowifi" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>No wifi or shoddy wifi will tank your event in a heartbeat</h2>
</section>
<section id="testvenue" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Test venue setup ahead of time if possible</h2>
<p>Have contact information for the person who can reset the router</p>
</section>
<section id="dongles" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Bring all the dongles</h2>
<p>Your speaker may forget, but it's your event on the line.</p>
</section>
</section>
<section id="commandment9">
<section id="chaoslead">
<h1>Thou shalt have a designated chaos lead</h1>
</section>
<section id="murphyslaw" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Murphy's Law</h2>
<p>What can go wrong <i>will</i> go wrong</p>
<img class="fragment" src="img/twerk.gif" alt="">
</section>
<section id="problemscantforesee" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>There will always be problems you can't plan for</h2>
<p>Leadership or mentors with dedicated roles can't be running around to solve problems on the fly.</p>
</section>
<section id="constantvigilance" data-background-color="rgba(0, 0, 0, 0.5)">
<img src="img/constantvigilance.gif" alt="">
</section>
</section>
<section id="commandment10">
<section id="processimprovement">
<h1>Thou shalt focus on process improvement wherever possible</h1>
</section>
<section id="retroBFF" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Retrospectives are your best friend</h2>
<img src="img/selfhighfive.gif" alt="">
<aside class="notes">Immediately after events solicit feedback from those involved</aside>
</section>
<section id="retroquestions" data-background-color="rgba(0, 0, 0, 0.5)">
<p>What went well?</p>
<p class="fragment">What didn't go well?</p>
<p class="fragment">What could we do better next time?</p>
</section>
<section id="FAQpage" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Repeat emails -> FAQs page</h2>
</section>
<section id="painpoints" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Identify your pain points</h2>
<p>& work on those first</p>
</section>
<section id="streamline" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Streamline check-in process</h2>
<img src="img/chainlink.gif" alt="">
</section>
<section id="automate" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Automate posts to social media wherever possible</h2>
</section>
<section id="data" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Begin Gathering Data ASAP</h2>
<p>This will take process work, but is worth it's weight in gold.</p>
</section>
</section>
<section id="summary" data-background-color="rgba(0, 0, 0, 0.5)">
<h3>Summary</h3>
<div class="column-left">
<ul class="bigger">
<li>Thou shalt practice self care</li>
<li>Thou shalt become an expert communicator</li>
<li>Thou shalt manage expectations</li>
</ul>
</div>
<div class="column-left">
<ul>
<li>Thou shalt not neglect thy volunteers</li>
<li>Thou shalt plan as far in advance as calendarly-possible</li>
<li>Thou shalt confirm thy venue thrice</li>
<li>Thou shalt arrive at least one hour before starting time</li>
<li>Thou shalt test the wifi (& bring any supplies needed)</li>
<li>Thou shalt have a designated chaos lead</li>
<li>Thou shalt focus on process improvement wherever possible</li>
</ul>
</div>
</section>
<section id="resources" data-background-color="rgba(0, 0, 0, 0.5)">
<h2>Resources</h2>
<ul>
<li><a href="https://jenniferwadella.com/blog/community-organizing-series-0-building-volunteer-teams">How to Build a Volunteer Team</a></li>
<li><a href="https://jenniferwadella.com/blog/community-organizing-series-1-running-events">How to Run Great Events</a></li>
<li><a href="https://blog.tito.io/posts/inclusive-events/">8 Areas to Work on If You Want to Create Inclusive Events</a></li>
<li><a href="http://pervocracy.blogspot.com/2012/06/missing-stair.html">The missing stair.</a></li>
</ul>
</section>
<section id="questions">
<h2>Questions?</h2>
<img class="plain" src="img/headtilt.gif" alt="">
<p class="small">Slides available at:</p>
<p class="small"><a href="https://10commandments.jenniferwadella.com/">10commandments.jenniferwadella.com</a></p>
</section>
</div>
</div>
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