-
Notifications
You must be signed in to change notification settings - Fork 0
Expand file tree
/
Copy path9999.html
More file actions
150 lines (146 loc) · 6.26 KB
/
9999.html
File metadata and controls
150 lines (146 loc) · 6.26 KB
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<link rel="icon" type="image/svg+xml" href="data:image/svg+xml,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 32 32'><text x='16' y='24' font-family='system-ui,sans-serif' font-size='22' font-weight='700' fill='%23f85149' text-anchor='middle'>!</text></svg>">
<title>Error 9999: Unable to Send STK Prompt (System Error) | Daraja M-Pesa Error Reference</title>
<meta name="description" content="Unable to Send STK Prompt (System Error): Alias for error 1025. A system-level failure prevented the STK prompt from being delivered.">
<meta name="robots" content="index, follow, max-snippet:-1">
<link rel="canonical" href="https://ronnyabuto.github.io/daraja-error-codes/9999.html">
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "TechArticle",
"headline": "Error 9999: Unable to Send STK Prompt (System Error)",
"description": "Alias for error 1025. A system-level failure prevented the STK prompt from being delivered.",
"dateModified": "2026-03-24",
"url": "https://ronnyabuto.github.io/daraja-error-codes/9999.html",
"author": {
"@type": "Person",
"name": "Ronny Nyabuto"
},
"publisher": {
"@type": "Organization",
"name": "Daraja Error Codes",
"url": "https://ronnyabuto.github.io/daraja-error-codes"
},
"about": [
{
"@type": "Thing",
"name": "Safaricom Daraja API"
},
{
"@type": "Thing",
"name": "STK Push"
}
],
"keywords": "daraja error 9999, mpesa error 9999, stk push error"
}
</script>
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "BreadcrumbList",
"itemListElement": [
{
"@type": "ListItem",
"position": 1,
"name": "Daraja Error Codes",
"item": "https://ronnyabuto.github.io/daraja-error-codes/"
},
{
"@type": "ListItem",
"position": 2,
"name": "Error 9999: Unable to Send STK Prompt (System Error)",
"item": "https://ronnyabuto.github.io/daraja-error-codes/9999.html"
}
]
}
</script>
<style>
*, *::before, *::after { box-sizing: border-box; }
body {
margin: 0; padding: 0;
background: #f5f5f5;
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
color: #222; line-height: 1.6;
}
.container { max-width: 720px; margin: 0 auto; padding: 40px 20px 60px; }
.back { font-size: 13px; color: #0066ff; text-decoration: none; display: inline-block; margin-bottom: 24px; }
.back:hover { text-decoration: underline; }
.card { background: #fff; border: 1px solid #e0e0e0; border-radius: 8px; padding: 28px; }
.card-top-row {
display: flex; align-items: center; justify-content: space-between;
flex-wrap: wrap; gap: 8px; margin-bottom: 12px;
}
.code { font-family: monospace; font-size: 26px; font-weight: 700; color: #0066ff; }
.api-badge { font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 12px; white-space: nowrap; }
.api-stk-push { background: #fff3cd; color: #856404; }
.api-http { background: #f8d7da; color: #721c24; }
.api-c2b { background: #d1ecf1; color: #0c5460; }
.api-b2c { background: #d4edda; color: #155724; }
.api-go-live { background: #e2d9f3; color: #4a235a; }
h1 { font-size: 22px; font-weight: 700; margin: 0 0 12px; color: #111; }
p { font-size: 14px; color: #444; margin: 0 0 8px; }
.section-label {
font-size: 11px; font-weight: 700; text-transform: uppercase;
letter-spacing: 0.08em; color: #666; margin-top: 18px; margin-bottom: 6px;
}
ul { margin: 6px 0; padding-left: 20px; font-size: 14px; color: #444; }
ul li { margin-bottom: 4px; }
.fix-text {
background: #f0fff4; border-left: 3px solid #28a745;
padding: 10px 14px; border-radius: 0 6px 6px 0;
font-size: 14px; margin: 0; color: #333;
}
.notes-text {
background: #fff8e1; border-left: 3px solid #ffc107;
padding: 10px 14px; border-radius: 0 6px 6px 0;
font-size: 13px; color: #555; margin: 0;
}
.related-list { list-style: none; padding: 0; margin: 6px 0; }
.related-list li { margin-bottom: 4px; }
.related-list a { color: #0066ff; text-decoration: none; font-size: 14px; font-weight: 500; }
.related-list a:hover { text-decoration: underline; }
.page-footer { margin-top: 32px; font-size: 13px; color: #888; text-align: center; }
.page-footer a { color: #0066ff; text-decoration: none; }
.page-footer a:hover { text-decoration: underline; }
@media (max-width: 600px) {
.card-top-row { flex-direction: column; align-items: flex-start; }
.code { font-size: 20px; }
}
</style>
</head>
<body>
<div class="container">
<a href="https://ronnyabuto.github.io/daraja-error-codes/" class="back">← All Daraja Error Codes</a>
<div class="card">
<div class="card-top-row">
<span class="code">9999</span>
<span class="api-badge api-stk-push">STK Push</span>
</div>
<h1>Unable to Send STK Prompt (System Error)</h1>
<p>Alias for error 1025. A system-level failure prevented the STK prompt from being delivered.</p>
<div class="section-label">Likely Causes</div>
<ul>
<li>Temporary M-Pesa platform instability</li>
<li>TransactionDesc over 182 characters</li>
</ul>
<div class="section-label">Fix</div>
<p class="fix-text">Same fix as error 1025 — check TransactionDesc length, then retry after 1–2 minutes.</p>
<div class="section-label">Notes</div>
<p class="notes-text">Treat 9999 and 1025 identically in your error handling logic.</p>
<div class="section-label">Related Errors</div>
<ul class="related-list">
<li><a href="1025.html">Error 1025: Unable to Send STK Prompt</a></li>
<li><a href="1037.html">Error 1037: MSISDN Unreachable / No Response From User</a></li>
</ul>
</div>
<p class="page-footer">
Part of the <a href="https://ronnyabuto.github.io/daraja-error-codes/">Daraja Error Code Reference</a> —
open source on <a href="https://github.com/ronnyabuto/daraja-error-codes" target="_blank" rel="noopener">GitHub</a>.
</p>
</div>
</body>
</html>