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<title>Error 1019: Transaction Expired | Daraja M-Pesa Error Reference</title>
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<a href="https://ronnyabuto.github.io/daraja-error-codes/" class="back">← All Daraja Error Codes</a>
<div class="card">
<div class="card-top-row">
<span class="code">1019</span>
<span class="api-badge api-stk-push">STK Push</span>
</div>
<h1>Transaction Expired</h1>
<p>The STK Push transaction exceeded the allowable processing time before the user responded.</p>
<div class="section-label">Likely Causes</div>
<ul>
<li>User did not respond to the STK prompt before it timed out (typically 1–3 minutes depending on phone model)</li>
<li>User's phone was slow to display the prompt due to network lag</li>
</ul>
<div class="section-label">Fix</div>
<p class="fix-text">Inform the user their payment request expired and offer them a button to initiate a fresh STK push. Implement a polling loop using the STK Push Query API (stkpushquery endpoint) to catch this state proactively before relying solely on the callback.</p>
<div class="section-label">Notes</div>
<p class="notes-text">Different from error 1037 — 1037 means the prompt never reached the phone. 1019 means the prompt arrived but the user did not act on it in time.</p>
<div class="section-label">Related Errors</div>
<ul class="related-list">
<li><a href="1037.html">Error 1037: MSISDN Unreachable / No Response From User</a></li>
<li><a href="1032.html">Error 1032: Request Cancelled by User</a></li>
</ul>
</div>
<p class="page-footer">
Part of the <a href="https://ronnyabuto.github.io/daraja-error-codes/">Daraja Error Code Reference</a> —
open source on <a href="https://github.com/ronnyabuto/daraja-error-codes" target="_blank" rel="noopener">GitHub</a>.
</p>
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