Installation failed

[pavlo888]

Hi,

I am super excited to try this tool for microbiome analysis since it looks very thorough. However, when I try to install it by running the command vagrant up I get the following error:

Bringing machine 'default' up with 'virtualbox' provider... ==> default: Importing base box 'ubuntu/trusty64'... ==> default: Matching MAC address for NAT networking... ==> default: Checking if box 'ubuntu/trusty64' version '20190514.0.0' is up to date... ==> default: Setting the name of the VM: genepiper_default_1586186994126_88069 ==> default: Clearing any previously set forwarded ports... ==> default: Clearing any previously set network interfaces... ==> default: Preparing network interfaces based on configuration... default: Adapter 1: nat ==> default: Forwarding ports... default: 3838 (guest) => 4002 (host) (adapter 1) default: 22 (guest) => 2222 (host) (adapter 1) ==> default: Running 'pre-boot' VM customizations... ==> default: Booting VM... There was an error while executing VBoxManage`, a CLI used by Vagrant
for controlling VirtualBox. The command and stderr is shown below.

Command: ["startvm", "2aff4ca8-030c-49cf-a85a-5407506e7fd7", "--type", "headless"]

Stderr: VBoxManage: error: VT-x is disabled in the BIOS for all CPU modes (VERR_VMX_MSR_ALL_VMX_DISABLED)
VBoxManage: error: Details: code NS_ERROR_FAILURE (0x80004005), component ConsoleWrap, interface IConsole
`

Could you please help me solve it?

Thanks!

Pablo

[raytonghk]

Hi @pavlo888 ,

Sorry for the late reply and thank you for interested on GenePiper. You may try to update the virtual box and vagrant to the latest version and try to reinstall the GenePiper again.

[raytonghk]

Hi @pavlo888 ,

The problem is a BIO setting problem. You may check the hardware virtualisation is enabled as https://kb.parallels.com/en/5653. If the VT-x is disabled, try to solve it as https://support.apple.com/en-us/HT203296. Hope it can help.