Lets discuss how we can easily verify what kind of support a company provides and make sure the contract is strong and clear.
One suggestion is to specify a standard document ala robots.txt where things company does for open source are listed in a certain format, which could be crowled in the future and also acts as contract to make sure company actually does what it says.
Also things change, we should be able to easily update the list, in an automated way.
Lets discuss how we can easily verify what kind of support a company provides and make sure the contract is strong and clear.
One suggestion is to specify a standard document ala robots.txt where things company does for open source are listed in a certain format, which could be crowled in the future and also acts as contract to make sure company actually does what it says.
Also things change, we should be able to easily update the list, in an automated way.