DocuSign action does not appear in Files menu on Nextcloud 33 after successful connection

[gnfranco]

Hello,

I am testing the DocuSign integration and the connection to DocuSign appears to be successful, but the file action to request/sign a document does not appear in the Files app.

Environment

• Nextcloud version: 33
• App: integration_docusign 4.0.0
• PHP: 8.3
• DocuSign integration status: connected successfully
• Tested with: PDF file (teste.pdf)

What I expected
After connecting the DocuSign app successfully, I expected to see the DocuSign file action in the Files app context menu for a PDF file (for example “Request signature” / “Sign document”).

What happens instead
The connection is shown as successful in the admin/settings page, but no DocuSign-related action appears in the ... menu for the PDF file in Files.

What I already checked

• The app is installed and enabled:

• integration_docusign: 4.0.0

• Nextcloud version is 33, which should match the supported app version

• The DocuSign account/app is configured and shows as connected

• Tested with a PDF file

• Checked the file row context menu in Files

• The action is still missing

Additional notes
At the moment, the issue seems to be on the Nextcloud/app side rather than the DocuSign authentication side, because the connection itself completes successfully.

If useful, I can also provide:

• screenshots of the connected DocuSign settings page
• screenshot of the file context menu with the missing action
• browser console output
• Nextcloud logs

How to use GitHub

• Please use the 👍 reaction to show that you are affected by the same issue.
• Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
• Subscribe to receive notifications on status change and new comments.

---

Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead, if possible also add a screenshot

Server configuration

Web server: Apache/Nginx

Database: MySQL/Maria/SQLite/PostgreSQL

PHP version: 8.2/8.3/8.4

Nextcloud version: (see Nextcloud admin page)

List of activated apps

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

Browser

Browser name: Firefox/Chrome/Safari/…

Browser version: 124/125/…

Operating system: Windows/Ubuntu/Mac/…

Browser log

Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...

[gnfranco]

@edward-ly I reported a bug 4 days ago regarding the DocuSign file action not appearing in the Files app after a successful connection. Since there's been no response yet, I wanted to reach out directly in case it got overlooked.
Summary of the issue: After connecting DocuSign successfully (status shows as connected), no file action (e.g. "Request signature") appears in the Files app context menu for PDF files.
Environment: Nextcloud 33 · integration_docusign 4.0.0 · PHP 8.3
I'm happy to help debug — I can provide:

Screenshots of the connected settings page and the missing action in the context menu
Browser console output
Nextcloud logs
Any specific test you'd like me to run

Is there anything you'd like me to check on my end, or any pointer in the source code where this file action registration happens? I'm willing to dig into it if you can point me in the right direction.

Thanks for your work on this integration!

[edward-ly]

Just seeing this now, thanks! I am also able to reproduce the issue for version 4.0.0 of the app. However, on the main dev branch, the issue no longer appears for me (possibly due to the front-end changes we recently made). We'll make a bugfix release as soon as possible, but in the meantime, can you confirm that the main branch works for you as well?

[edward-ly]

Closing now that version 4.1.0 is released. Feel free to reopen this if the update didn't resolve the issue for you.

[gnfranco]

Thanks.