grafana-alerts-and-servicenow-event-management/

[utterances-bot]

Grafana Alerts and ServiceNow Event Management - A Dev/Sec/Ops and ServiceNow Blog

Summary Grafana is both a log/metric visualization tool and an alerting tool. It can be configured to send its alert data to ServiceNow Event Management, including the ability to auto clear Alerts when Events are updated. This also does not require the special Grafana developed integration for ServiceNow, which requires Grafana Enterprise licensing.

https://mtcoffee.github.io/grafana-alerts-and-servicenow-event-management/

[ingenium21]

Hey this is a great write up. Would you have done any sort of CMDB integration between SNOW and Grafana?

[mtcoffee]

Hi @ingenium21. I have not used Grafana as a CMDB source specifically but if there is an API that will supply the Grafana inventory, you could build an Integration with the ServiceNow IntegrationHub ETL. https://www.servicenow.com/community/cmdb-articles/integrationhub-etl-introduction/ta-p/2301028