Communication error

[LGO44]

Sometimes the communication between HA and the Wiser hub stop.
sometimes the led of the wiser hub stay in green sometimes in red or red blinking.

I don't know if it's an issue of the Wiser API.

I read all the conversations on the forum; I imagine another scenario.

My scenario

For my point of view the WiserHub can manage a certain number of connections as server (often for Schneider: 32) or per client.

I have already seen such issue when the client opens a new connection after an error, without closing the previous. When the maximum number of connections is reached it’s impossible to open a new one…

In this case there are two ways to recover:

Wait until the Wiserhub close the connection on time out
A power cycle clears all the connections and then the communications capability is available again.

To test this scenario: I ‘ve made some tests
In HA I restart the system and I check the communication on Wireshark. In the following example I made it 6 times. For the 5 firsts the communication restart but the 6th I’ve got an issue

The Issue starts at 14:54:21.649 and ends at 13:31:16:.270, so time-out is about 36:54.

The led of the WiserHub is still green and the wiser entities are not refreshed in HA, they had been initialized.

Here are 2 log files with only the wiser events, I had try to make an analyse of the _Logs.about.wiser.integration.on.raspberry.2022.08.29.to.222.09.01.md_in the Log.analyse.pdf

• Today an issue began at 17:01:23 and stopped at 20:06:35

I couldn't ping the wiser hub
the led was Red
after a power cycle on the Wiser Hub the communication restart normally

• Logs about wiser integration.md
• Logs about wiser integration on raspberry 2022 08 29 to 222 09 01.md
• Log analyse.pdf