Before opening, please confirm:
Operating System
macOS 14.2
Kiro Version
IDE (0.11.133)
Bug Description
Dear Kiro Support Team,
I hope you are doing well.
I am writing regarding my Kiro free trial. My trial started on the 25th of last month, and I received 1,000 credits with the understanding that they would be available for 30 days.
However, my trial appears to have ended today after only 5 days of use, and I can no longer access the credits. This seems earlier than expected, so I wanted to check whether there may have been an error with my account or trial period.
Could you please review my account and let me know why the trial ended early? I would appreciate any assistance in resolving this issue.
Thank you for your time and support.
Steps to Reproduce
Signed up for the Kiro free trial on [Insert Start Date].
The trial was stated to be valid until [Insert Expected End Date].
Opened Kiro on [Insert Date you noticed the issue].
Observed a notification stating the trial has ended unexpectedly, and premium features are now restricted.
Expected Behavior
I started a free trial of Kiro, but my access was revoked earlier than the expected expiration date. The application now indicates that my trial has expired, locking me out of the trial features prematurely.
Conversation ID
No response
Additional Context
No response
Before opening, please confirm:
Operating System
macOS 14.2
Kiro Version
IDE (0.11.133)
Bug Description
Dear Kiro Support Team,
I hope you are doing well.
I am writing regarding my Kiro free trial. My trial started on the 25th of last month, and I received 1,000 credits with the understanding that they would be available for 30 days.
However, my trial appears to have ended today after only 5 days of use, and I can no longer access the credits. This seems earlier than expected, so I wanted to check whether there may have been an error with my account or trial period.
Could you please review my account and let me know why the trial ended early? I would appreciate any assistance in resolving this issue.
Thank you for your time and support.
Steps to Reproduce
Signed up for the Kiro free trial on [Insert Start Date].
The trial was stated to be valid until [Insert Expected End Date].
Opened Kiro on [Insert Date you noticed the issue].
Observed a notification stating the trial has ended unexpectedly, and premium features are now restricted.
Expected Behavior
I started a free trial of Kiro, but my access was revoked earlier than the expected expiration date. The application now indicates that my trial has expired, locking me out of the trial features prematurely.
Conversation ID
No response
Additional Context
No response