sample_output_result.json

{
  "sample_output": [
    {
      "ticket_id": "TKT-2025-001",
      "title": "VPN connection dropping intermittently for all remote users",
      "assigned_agent_id": "agent_001",
      "rationale": "Assigned to Sarah Chen (agent_001) based on her strong skills in 'Networking' (9) and 'VPN_Troubleshooting' (8) and her initial low workload."
    },
    {
      "ticket_id": "TKT-2025-004",
      "title": "New laptop fails to boot into OS after initial setup",
      "assigned_agent_id": "agent_006",
      "rationale": "Assigned to Emily Johnson (agent_006) for her expertise in 'Hardware_Diagnostics' (9) and 'Laptop_Repair' (8), combined with her lower workload."
    }
  ]
}