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<!doctype html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>faqs - Prime Auto Cars</title>
<link
href="https://fonts.googleapis.com/css2?family=Poppins:wght@400;700&family=Open+Sans:wght@400;700&family=Arimo:wght@400;600;700&display=swap"
rel="stylesheet"
/>
<link rel="stylesheet" href="css/style.css" />
<link rel="stylesheet" href="css/responsive.css" />
</head>
<body>
<div class="announcement-bar">
Call <a href="tel:0800206206">0800206206</a> For A Free Quote!
</div>
<header class="header">
<div class="header-inner">
<div class="header-logo">
<a href="index.html"
><img
src="images/logo.png"
alt=" Prime Auto Cars"
onerror="
this.style.display = 'none';
this.nextElementSibling.style.display = 'block';
"
/>
<h2 style="display: none; margin: 0">Prime Auto Cars</h2>
</a>
</div>
<nav class="header-nav">
<ul class="nav-list">
<li class="nav-item nav-dropdown">
<a href="#" class="nav-link">About Us</a>
<div class="dropdown-content">
<a href="about.html" class="dropdown-item"
>About Prime Auto Cars</a
><a href="process.html" class="dropdown-item"
>Our Process</a
>
</div>
</li>
<li class="nav-item nav-dropdown">
<a href="#" class="nav-link">Our Services</a>
<div class="dropdown-content">
<a href="services.html" class="dropdown-item"
>Overview</a
><a href="truck-removals.html" class="dropdown-item"
>Truck Removals</a
><a href="parts.html" class="dropdown-item">Parts</a>
</div>
</li>
<li class="nav-item">
<a href="faqs.html" class="nav-link">FAQS</a>
</li>
</ul>
<div class="social-icons">
<a
href="https://www.facebook.com/kiwicarremovals/"
target="_blank"
class="social-icon"
aria-label="Facebook"
><svg
width="20"
height="20"
viewBox="0 0 24 24"
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>
<path
d="M24 12.073c0-6.627-5.373-12-12-12s-12 5.373-12 12c0 5.99 4.388 10.954 10.125 11.854v-8.385H7.078v-3.47h3.047V9.43c0-3.007 1.792-4.669 4.533-4.669 1.312 0 2.686.235 2.686.235v2.953H15.83c-1.491 0-1.956.925-1.956 1.874v2.25h3.328l-.532 3.47h-2.796v8.385C19.612 23.027 24 18.062 24 12.073z"
/></svg></a
><a
href="https://www.instagram.com/kiwicarremovals/"
target="_blank"
class="social-icon"
aria-label="Instagram"
><svg
width="20"
height="20"
viewBox="0 0 24 24"
fill="currentColor"
>
<path
d="M12 2.163c3.204 0 3.584.012 4.85.07 3.252.148 4.771 1.691 4.919 4.919.058 1.265.069 1.645.069 4.849 0 3.205-.012 3.584-.069 4.849-.149 3.225-1.664 4.771-4.919 4.919-1.266.058-1.644.07-4.85.07-3.204 0-3.584-.012-4.849-.07-3.26-.149-4.771-1.699-4.919-4.92-.058-1.265-.07-1.644-.07-4.849 0-3.204.013-3.583.07-4.849.149-3.227 1.664-4.771 4.919-4.919 1.266-.057 1.645-.069 4.849-.069zm0-2.163c-3.259 0-3.667.014-4.947.072-4.358.2-6.78 2.618-6.98 6.98-.059 1.281-.073 1.689-.073 4.948 0 3.259.014 3.668.072 4.948.2 4.358 2.618 6.78 6.98 6.98 1.281.058 1.689.072 4.948.072 3.259 0 3.668-.014 4.948-.072 4.354-.2 6.782-2.618 6.979-6.98.059-1.28.073-1.689.073-4.948 0-3.259-.014-3.667-.072-4.947-.196-4.354-2.617-6.78-6.979-6.98-1.281-.059-1.69-.073-4.949-.073zm0 5.838c-3.403 0-6.162 2.759-6.162 6.162s2.759 6.163 6.162 6.163 6.162-2.759 6.162-6.163c0-3.403-2.759-6.162-6.162-6.162zm0 10.162c-2.209 0-4-1.79-4-4 0-2.209 1.791-4 4-4s4 1.791 4 4c0 2.21-1.791 4-4 4zm6.406-11.845c-.796 0-1.441.645-1.441 1.44s.645 1.44 1.441 1.44c.795 0 1.439-.645 1.439-1.44s-.644-1.44-1.439-1.44z"
/></svg
></a>
</div>
<a href="contact.html" class="btn btn-outline">Contact Us</a>
</nav>
<button class="mobile-menu-toggle" aria-label="Toggle Menu">
<div class="hamburger"></div>
</button>
</div>
</header>
<main>
<section class="hero">
<div class="container">
<h1>Frequently Asked Questions</h1>
<h3>
Call
<a href="tel:0800206206" class="phone-link">0800206206</a>
Now
</h3>
</div>
<div
style="
background-image: url("images/hero-homepage.jpg");
background-size: cover;
background-position: center;
"
></div>
</section>
<section
class="content-section"
style="background: var(--color-white); padding: 50px 0 100px 0"
>
<div class="container">
<div class="faq-item">
<h3 class="section-subtitle">who is Prime Auto Cars?</h3>
<p class="text-large">
Prime Auto Cars is a reliable car wrecking, cash for car,
and car removal company. We specialize in taking away any
unwanted or old vehicle, offering the highest payout
possible. Additionally, we provide a completely free tow
away service for your convenience.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what areas does Prime Auto Cars cover?
</h3>
<p class="text-large">
We service all regions in the Lower North Island of New
Zealand. We service Wellington, Kapiti Coast, Levin,
Palmerston North, Wairarapa, Manawatu, Hawkes Bay,
Whanganui, Hawera, New Plymouth, and other areas by
appointment.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
when will Prime Auto Cars remove my car?
</h3>
<p class="text-large">
Once you contact us, we will arrange a suitable time to
collect your car. Depending on your needs, this could
include after-hours, lunch breaks and early mornings.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what type of vehicles does Prime Auto Cars take?
</h3>
<p class="text-large">
We will take any car, ute, van, 4WD or truck. We are
currently seeking all makes, models and years.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what condition does the vehicle have to be in?
</h3>
<p class="text-large">
We will take a vehicle in any condition. Yes, this includes
smashed, crashed, rusty, broken down, dead or unwanted
cars. Of course, we'll also take ones in good running
order.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">how do i get my car removed?</h3>
<p class="text-large">
Call
<a href="tel:0800206206" class="phone-link">0800206206</a>
or fill out our free online quote form.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
how much will it cost to have my car removed?
</h3>
<p class="text-large">
Nothing. Prime Auto Cars will happily remove your car free
of charge. We offer a completely free complimentary
tow-away service, making the process easy and convenient
for you. Additionally, we will pay you for your vehicle,
with the price depending on factors such as the age, make,
model, and overall condition of your car.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
does Prime Auto Cars sell spare parts?
</h3>
<p class="text-large">
Yes, we sell spare parts. To find out if we have the parts
you need you can call us on 0800 800 721.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what does Prime Auto Cars do with the vehicles?
</h3>
<p class="text-large">
Once we remove the vehicle we will transport it to our yard
and remove the recyclable parts. We will also remove all of
the oils and fluids. What is left of the car body will be
scrapped. Any cars that are in good running order, we will
try to put back on the road.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
how does Prime Auto Cars quote my vehicle?
</h3>
<p class="text-large">
When you call or fill out the online quote form we will be
able to give you an estimated price for your vehicle. When
the tow truck comes out to you they will give you a set
value for your vehicle. If you are happy with everything,
then the driver will give you cash and take the vehicle
away.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
how much will i get for my car?
</h3>
<p class="text-large">
Prime Auto Cars pays between $150-$1000 for a car and
$500-$10,000 for 4WDs, utes and trucks. All our removal
staff are experts at assessing the value of used vehicles,
so if your vehicle is in good condition and is worth more
we will offer you its true value.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
how will Prime Auto Cars pay me for my car?
</h3>
<p class="text-large">
When the car is on the tow truck, we will pay you in cash
right there.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
do i need to be there when my car is removed?
</h3>
<p class="text-large">
If you provide all the documents needed beforehand, we can
remove your car without you being there. If this is the
case, we will transfer the agreed amount into your bank
account or post a cheque to you.
</p>
<p class="text-large">
However, if legal documents have not been sorted before
scheduled pick-up, you will need to be there. We will then
pay you cash upon pick-up.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
can i deliver the car to your yard?
</h3>
<p class="text-large">
Yes, you can arrange a time to meet us at the yard to sell
your car.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
do i need to have the vehicle keys?
</h3>
<p class="text-large">
Yes, you need the keys. However, if you have lost the keys
you will need to provide us with proof of ownership, or be
willing to have the vehicle checked for ownership.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what paperwork do i need to have to remove my vehicle?
</h3>
<p class="text-large">
When you meet with us to remove your car you will need to
be the owner of the car or a representative with a current
form of photo identification. Acceptable forms of
identification include: passport, driver's license, birth
certificate, 18+ card, or any other legal form of
identification.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what legal documents do i need to fill out?
</h3>
<p class="text-large">
We require you to fill out our 'Buy and Sell Agreement
Book', which proves that you sold the vehicle to Kiwi Car
Removals. You will also be issued a receipt for payment.
</p>
</div>
<div class="faq-item">
<h3 class="section-subtitle">
what happens to the ownership of the car when it is
removed?
</h3>
<p class="text-large">
We will hand the plates to you to take it to your local
VTNZ, VINZ or AA branch. Any of these offices can cancel
the registration. You will need to be the owner of the car
and have current photo identification to cancel the
registration or the plates. This is a free cost, unless
your vehicle is in arrears for registration or diesel
mileage. If your vehicle is registered you are entitled to
reclaim the registration (the remaining period) and NZTA
will send you a cheque by mail.
</p>
<p class="text-large">
If we are purchasing the car with the plates you will need
to fill out a vehicle disposal (MR13A) form and put Kiwi
Car Removals' details as the new owner. Prime Auto Cars
will then change the ownership into our name.
</p>
<p class="text-large">
<strong
>our vehicle pick-up drivers will provide you with these
forms if needed</strong
>
</p>
<p class="text-large">
For help cancelling your registration please follow the
link;
<a
href="http://www.nzta.govt.nz/resources/factsheets/74/vehicle-registration-cancellation.html"
class="phone-link"
target="_blank"
>http://www.nzta.govt.nz/resources/factsheets/74/vehicle-registration-cancellation.html</a
>
</p>
<p class="text-large">
Please note: we hold the right to refuse to purchase your
vehicle without any explanation.
</p>
</div>
</div>
</section>
<!-- Contact Form Section -->
<section class="content-section" style="padding: 0; margin: 0">
<form class="contact-form">
<h2 class="section-title">
We remove unwanted cars across Wellington & the Lower North
Island
</h2>
<p class="text-center text-large mb-lg">
Call
<a href="tel:0800206206" class="phone-link">0800206206</a>
now or complete the form below for a fast estimate…
</p>
<div class="form-row">
<div class="form-group">
<label for="firstName" class="form-label"
>First Name (required)</label
>
<input
type="text"
id="firstName"
name="firstName"
class="form-input"
required
/>
</div>
<div class="form-group">
<label for="lastName" class="form-label"
>Last Name (required)</label
>
<input
type="text"
id="lastName"
name="lastName"
class="form-input"
required
/>
</div>
</div>
<div class="form-group">
<label for="phone" class="form-label">Phone (required)</label>
<input
type="tel"
id="phone"
name="phone"
class="form-input"
required
/>
</div>
<div class="form-group">
<label for="email" class="form-label">Email (required)</label>
<input
type="email"
id="email"
name="email"
class="form-input"
required
/>
</div>
<div class="form-group">
<label for="address" class="form-label"
>Address (required)</label
>
<input
type="text"
id="address"
name="address"
class="form-input"
required
/>
</div>
<div class="form-group">
<label for="vehicle" class="form-label"
>Vehicle Details (required)</label
>
<input
type="text"
id="vehicle"
name="vehicle"
class="form-input"
required
/>
</div>
<div class="form-group">
<label for="imageUpload" class="form-label"
>Image Upload</label
>
<div class="file-upload-area">
<input
type="file"
id="imageUpload"
name="imageUpload"
class="file-input"
accept="image/*"
multiple
/>
<label for="imageUpload" class="file-upload-label">
<svg
class="upload-icon"
width="40"
height="40"
viewBox="0 0 24 24"
fill="none"
stroke="currentColor"
stroke-width="2"
>
<line x1="12" y1="5" x2="12" y2="19"></line>
<line x1="5" y1="12" x2="19" y2="12"></line>
</svg>
<span class="upload-text">Add a File</span>
</label>
</div>
</div>
<button type="submit" class="btn btn-primary">SUBMIT</button>
</form>
</section>
</main>
<footer class="footer">
<div class="footer-inner">
<div>
<h4>CONTACT US</h4>
<p>Phone: <a href="tel:0800206206">0800206206</a></p>
<p>
Email:
<a href="mailto:info@primeautocars.com"
>info@primeautocars.com</a
>
</p>
<p>Address: 7 Francella Street, Christchurch, New Zealand</p>
</div>
<div>
<h4>FOLLOW US</h4>
<div class="social-icons">
<a
href="https://www.facebook.com/kiwicarremovals/"
target="_blank"
class="social-icon"
aria-label="Facebook"
><svg
width="20"
height="20"
viewBox="0 0 24 24"
fill="currentColor"
>
<path
d="M24 12.073c0-6.627-5.373-12-12-12s-12 5.373-12 12c0 5.99 4.388 10.954 10.125 11.854v-8.385H7.078v-3.47h3.047V9.43c0-3.007 1.792-4.669 4.533-4.669 1.312 0 2.686.235 2.686.235v2.953H15.83c-1.491 0-1.956.925-1.956 1.874v2.25h3.328l-.532 3.47h-2.796v8.385C19.612 23.027 24 18.062 24 12.073z"
/></svg></a
><a
href="https://www.instagram.com/kiwicarremovals/"
target="_blank"
class="social-icon"
aria-label="Instagram"
><svg
width="20"
height="20"
viewBox="0 0 24 24"
fill="currentColor"
>
<path
d="M12 2.163c3.204 0 3.584.012 4.85.07 3.252.148 4.771 1.691 4.919 4.919.058 1.265.069 1.645.069 4.849 0 3.205-.012 3.584-.069 4.849-.149 3.225-1.664 4.771-4.919 4.919-1.266.058-1.644.07-4.85.07-3.204 0-3.584-.012-4.849-.07-3.26-.149-4.771-1.699-4.919-4.92-.058-1.265-.07-1.644-.07-4.849 0-3.204.013-3.583.07-4.849.149-3.227 1.664-4.771 4.919-4.919 1.266-.057 1.645-.069 4.849-.069zm0-2.163c-3.259 0-3.667.014-4.947.072-4.358.2-6.78 2.618-6.98 6.98-.059 1.281-.073 1.689-.073 4.948 0 3.259.014 3.668.072 4.948.2 4.358 2.618 6.78 6.98 6.98 1.281.058 1.689.072 4.948.072 3.259 0 3.668-.014 4.948-.072 4.354-.2 6.782-2.618 6.979-6.98.059-1.28.073-1.689.073-4.948 0-3.259-.014-3.667-.072-4.947-.196-4.354-2.617-6.78-6.979-6.98-1.281-.059-1.69-.073-4.949-.073zm0 5.838c-3.403 0-6.162 2.759-6.162 6.162s2.759 6.163 6.162 6.163 6.162-2.759 6.162-6.163c0-3.403-2.759-6.162-6.162-6.162zm0 10.162c-2.209 0-4-1.79-4-4 0-2.209 1.791-4 4-4s4 1.791 4 4c0 2.21-1.791 4-4 4zm6.406-11.845c-.796 0-1.441.645-1.441 1.44s.645 1.44 1.441 1.44c.795 0 1.439-.645 1.439-1.44s-.644-1.44-1.439-1.44z"
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