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@@ -65,24 +65,231 @@ Flashduty On-call's pricing model is based on the number of licenses purchased,
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<details>
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<summary>Does Flashduty On-call use fixed numbers for voice notifications?</summary>
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It depends on the region where notifications are sent. You can download the Flashduty On-call app and authorize automatic contact synchronization:
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- Mainland China: (010)21364727, (021)32017538, (010)21364713 and (010)21364708
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- Outside Mainland China:
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| Country/Region | Display Number |
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| --- | --- |
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| United States/Canada | 16465861127 |
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| United Kingdom | 16465861127 |
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| France | 16465861127 |
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| Germany | 16465861127 |
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| China Hong Kong | 16465861127 |
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| China Taiwan | 16465861127 |
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| India | 16465861127 |
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| Japan | 16465861127 |
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| Malaysia | 16465861127 |
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| Singapore | 16465861127 |
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| Philippines | 16465861127 |
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| Israel | 16465861127 |
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| Australia/Cocos/Christmas Island | 16465861127 |
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It depends on the region where notifications are sent. You can download the [Flashduty On-call app](https://m.malink.cn/s/Vj26r2) and authorize automatic contact synchronization:
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| Region/Country | Code | Display Number |
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| --- | --- | --- |
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| Mainland, China | +86 | 01021364727<br>01021364713<br>01021364708<br>057123675454<br>057123675496 |
- Other regions are not currently supported for voice notifications. If you have requirements, please contact us: [support@flashcat.cloud](mailto:support@flashcat.cloud)
Copy file name to clipboardExpand all lines: flashduty/en/1. On-call/8. Integrations/8.3 IM integration/8.3.3 WeCom Integration Guide.md
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@@ -64,7 +64,7 @@ This document supports both [integrating third-party applications](#third-party)
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6. On the application details page, obtain the `Secret` and fill it in the Flashduty integration configuration page.
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7. On the application details page, go to **Web Authorization and JS-SDK** page, click **Set Trusted Domain**, and configure **Callback domain for application OAuth 2.0 web authorization** as required.
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7. On the application details page, go to **Web Authorization and JS-SDK** page, click **Set Trusted Domain**.
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> The trusted domain needs to point to Flashduty's backend address `{api_host}` (can be achieved through CNAME or proxy forwarding).
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@@ -84,9 +84,20 @@ This document supports both [integrating third-party applications](#third-party)
> The trusted domain needs to point to Flashduty's frontend address `console.flashcat.cloud` (can be implemented through CNAME or proxy forwarding).
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>
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> For requirements regarding trusted domains, please refer to the WeCom official documentation ['Enterprise Internal Development Domain Configuration Guide'](https://open.work.weixin.qq.com/wwopen/common/readDocument/40754).
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After the frontend trusted domain verification passes, configure the generated **homepage address** to the WeCom application's **workbench application homepage**.
@@ -127,4 +138,7 @@ After completing the previous steps, in the **Enhanced Features** module of the
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7.**Incident notification failed with prompt `WeCom license not activated`?**
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- Please contact Flashduty customer service or your dedicated technical support to purchase and activate the license for you.
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8.**Why is the war room feature not working as expected?**
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- Please refer to the **FAQ** section of the Flashduty [War Room Introduction](https://docs.flashcat.cloud/en/flashduty/war-room?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).
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- Please refer to the **FAQ** section of the Flashduty [War Room Introduction](https://docs.flashcat.cloud/en/flashduty/war-room?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).
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9.**Why does it prompt "redirect_uri needs to use the application's trusted domain" when opening the app in the WeCom workspace?**
- Please confirm whether the domain in the `redirect_uri` parameter in the **App Homepage** URL has completed the domain ownership verification required by WeCom. For details, see the WeCom official documentation ['Enterprise Internal Development Domain Configuration Guide'](https://open.work.weixin.qq.com/wwopen/common/readDocument/40754).
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