From ec2e876b57fc8fccc28862edebee0bbd110961ca Mon Sep 17 00:00:00 2001 From: Heinti <106119626+Heinti@users.noreply.github.com> Date: Fri, 26 Jun 2026 17:02:32 +0300 Subject: [PATCH 1/2] Update binotel-integration-setup.md Added CallerID Lookup requests --- .../binotel-integration-setup.md | 29 +++++++++++++++++++ 1 file changed, 29 insertions(+) diff --git a/docs/extensions/voip-integration/binotel-integration-setup.md b/docs/extensions/voip-integration/binotel-integration-setup.md index 0780adf8f..7c43b3ee7 100644 --- a/docs/extensions/voip-integration/binotel-integration-setup.md +++ b/docs/extensions/voip-integration/binotel-integration-setup.md @@ -30,6 +30,35 @@ E.g. for "+44 (203) 111-22-33": {COUNTRY_CODE} - "44", {NATIONAL_NUMBER} - "2031 2\. Contact Binotel support to add an URL (see “Post URL” field) to handle incoming/outgoing calls (API CALL Settings and API PUSH): **http://espocrm.local/?entryPoint=Binotel&connector=Binotel&key=hh9v0zr529** +3\. It's possible to identify the caller by phone number using the **CallerID Lookup** functionality. + +Contact Binotel support to configure one of the following request URLs. + +### GET request + +```http +GET https://YOUR_CRM/espo/ext-voip-integration/site/api/v1/Voip/lookup/Binotel/hh9v0zr529?externalNumber=111111 +``` + +### POST request + +Content-Type: + +- `application/json`, or +- `application/x-www-form-urlencoded` + +```http +POST https://YOUR_CRM/espo/ext-voip-integration/site/api/v1/Voip/lookup/Binotel/hh9v0zr529 + +{ + "externalNumber": "111111" +} +``` + +Where: + +- `hh9v0zr529` — the connector Access Key. +- `externalNumber` — the incoming phone number. ## How to setup Binotel Integration for users From 62af5d322b789375dcd9e5eef4c817676f1773cc Mon Sep 17 00:00:00 2001 From: Heinti <106119626+Heinti@users.noreply.github.com> Date: Tue, 30 Jun 2026 12:22:20 +0300 Subject: [PATCH 2/2] Update binotel-integration-setup.md --- .../voip-integration/binotel-integration-setup.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/docs/extensions/voip-integration/binotel-integration-setup.md b/docs/extensions/voip-integration/binotel-integration-setup.md index 7c43b3ee7..54cf5c32e 100644 --- a/docs/extensions/voip-integration/binotel-integration-setup.md +++ b/docs/extensions/voip-integration/binotel-integration-setup.md @@ -37,7 +37,7 @@ Contact Binotel support to configure one of the following request URLs. ### GET request ```http -GET https://YOUR_CRM/espo/ext-voip-integration/site/api/v1/Voip/lookup/Binotel/hh9v0zr529?externalNumber=111111 +GET https://YOUR_CRM/espo/ext-voip-integration/site/api/v1/Voip/lookup/Binotel/ACCESS_KEY?externalNumber=12764099628 ``` ### POST request @@ -48,16 +48,16 @@ Content-Type: - `application/x-www-form-urlencoded` ```http -POST https://YOUR_CRM/espo/ext-voip-integration/site/api/v1/Voip/lookup/Binotel/hh9v0zr529 +POST https://YOUR_CRM/espo/ext-voip-integration/site/api/v1/Voip/lookup/Binotel/ACCESS_KEY { - "externalNumber": "111111" + "externalNumber": "12764099628" } ``` Where: -- `hh9v0zr529` — the connector Access Key. +- `ACCESS_KEY` — the connector Access Key. - `externalNumber` — the incoming phone number. ## How to setup Binotel Integration for users