| copyright |
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| lastupdated | 2019-03-03 | ||
| keywords | help, support, ticket, question, forum, Stack Overflow, development | ||
| subcollection | vpc |
{:tsSymptoms: .tsSymptoms} {:tsCauses: .tsCauses} {:tsResolve: .tsResolve} {:new_window: target="_blank"} {:shortdesc: .shortdesc} {:DomainName: data-hd-keyref="DomainName"}
{: #getting-help-and-support}
If you have problems or questions when using {{site.data.keyword.cloud}} Virtual Private Cloud, you can get help by searching for information or by asking questions through one of the forums listed below. You can also open a support ticket.
When using the forums to ask a question, tag your question so that it is seen by the IBM Cloud development teams.
- If you have technical questions about the IBM Virtual Private Cloud, post your question on Stack Overflow
{: new_window} and tag your question with "vpc" and "ibm-cloud". - For questions about the service and getting started instructions, use the IBM developerWorks dW Answers {: new_window} forum. Include the "vpc" and "ibm-cloud" tags.
See Getting help for more details about using the forums.
For information about opening an IBM support ticket, or about support levels and ticket severities, see Contacting support. When opening a ticket, if given a choice of technical category, select VPC (Virtual Private Cloud) along with a component, such as Compute or Network.