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<p>ZoneMinder is a free, open source program which is maintained by a very small group of developers, for free, in their spare time. As such, we <strong>can not and do not offer free technical support / general help.</strong></p>
<p>For <strong>developer support</strong>, including bug reports, problems with our code, and other software issues, please create a <a href="https://github.com/ZoneMinder/ZoneMinder/issues/">GitHub Issue</a>.</p>
<p>For <strong>general help</strong>, including help with installation, troubleshooting cameras or motion detection, and other user-facing issues, please see our <a href="https://forums.zoneminder.com">Forums</a> or <a href="https://zoneminder-chat.herokuapp.com"> join us on Slack</a>.</p>
<h2>Paid Support</h2>
<p>ZoneMinder offers paid support at an hourly rate of $200 USD. Hourly support is great for assistance with initial setup of your system, fine-tuning of motion detection zones, and troubleshooting pesky cameras that are not working quite right.</p>
<p>As not all work makes sense to be performed in an hourly fashion, we also offer contact-based consulting work for larger projects, such as custom UI development or backend feature work.</p>