main.py

import disnake
import datetime
from disnake.ext import commands
from disnake_components import Select, SelectOption, ComponentsBot
from disnake import Button, ButtonStyle
import config

# Bot prefix
bot = ComponentsBot('!', help_command=None)

@bot.event
async def on_ready():
    members = 0
    for guild in bot.guilds:
        members += guild.member_count - 1

    await bot.change_presence(
        activity=disnake.Activity(
            type=disnake.ActivityType.watching,

            # Bot status
            name=f'{members} members'

        )
    )
    print('Ready to support ✅')


# Ticket command
@bot.command()
@commands.has_permissions(administrator=True)
async def ticket(ctx):
    await ctx.message.delete()

    # Embed title and description
    embed = disnake.Embed(title='Tickets', description='Welcome to tickets system.', color=config.embed_color)

    # Embed image
    embed.set_image(url='https://i.imgur.com/FoI5ITb.png')

    await ctx.send(
        embed=embed,

        # Embed button
        components=[
            Button(
                style=ButtonStyle.green,
                label="Create a ticket",
                emoji='🔧'
            ).custom_id('Ticket')
        ]
    )


@bot.event
async def on_button_click(interaction):
    canal = interaction.channel
    canal_logs = interaction.guild.get_channel(config.id_channel_ticket_logs)

    # Select function
    if interaction.component.custom_id == "Ticket":
        await interaction.send(
            components=[
                Select(
                    placeholder="How can we help you?",
                    options=[
                        SelectOption(label="Question", value="question", description='If you have a simple question.',
                                     emoji='❔'),
                        SelectOption(label="Help", value="help", description='If you need help from us.',
                                     emoji='🔧'),
                        SelectOption(label="Report", value="report", description='To report a misbehaving user.',
                                     emoji='🚫'),
                    ],
                ).custom_id('menu')
            ]
        )

    # Call staff function
    elif interaction.component.custom_id == 'call_staff':

        embed_llamar_staff = disnake.Embed(
            description=f"🔔 {interaction.author.mention} has called the staff.", color=config.embed_color)
        await canal.send(f'<@&{config.id_staff_role}>', embed=embed_llamar_staff, delete_after=20)

    # Close ticket function
    elif interaction.component.custom_id == 'close_ticket':

        embed_cerrar_ticket = disnake.Embed(
            description=f"⚠️ Are you sure you want to close the ticket?", color=config.embed_color)
        await canal.send(interaction.author.mention, embed=embed_cerrar_ticket,
                         components=[
                             [
                                 Button(custom_id='close_yes', label="Yes", style=ButtonStyle.green),
                                 Button(custom_id='close_no', label="No", style=ButtonStyle.red)
                             ]
                         ])

    # Ticket logs function
    elif interaction.component.custom_id == 'close_yes':

        await canal.delete()
        embed_logs = disnake.Embed(title="Tickets", description=f"", timestamp=datetime.datetime.utcnow(),
                                   color=config.embed_color)
        embed_logs.add_field(name="Ticket", value=f"{canal.name}", inline=True)
        embed_logs.add_field(name="Closed by", value=f"{interaction.author.mention}", inline=False)
        embed_logs.set_thumbnail(url=interaction.author.avatar_url)
        await canal_logs.send(embed=embed_logs)

    elif interaction.component.custom_id == 'close_no':
        await interaction.message.delete()


@bot.event
async def on_select_option(interaction):
    if interaction.component.custom_id == "menu":

        guild = interaction.guild
        category = disnake.utils.get(interaction.guild.categories, id=config.id_category)
        rol_staff = disnake.utils.get(interaction.guild.roles, id=config.id_staff_role)

        # Select option | Question
        if interaction.values[0] == 'question':

            # Creating ticket channel | Question
            channel = await guild.create_text_channel(name=f'❔┃{interaction.author.name}-ticket', category=category)

            # Ticket channel permissions | Question
            await channel.set_permissions(interaction.guild.get_role(interaction.guild.id),
                                          send_messages=False,
                                          read_messages=False)
            await channel.set_permissions(interaction.author,
                                          send_messages=True,
                                          read_messages=True,
                                          add_reactions=True,
                                          embed_links=True,
                                          attach_files=True,
                                          read_message_history=True,
                                          external_emojis=True)
            await channel.set_permissions(rol_staff,
                                          send_messages=True,
                                          read_messages=True,
                                          add_reactions=True,
                                          embed_links=True,
                                          attach_files=True,
                                          read_message_history=True,
                                          external_emojis=True,
                                          manage_messages=True)

            await interaction.send(f'> The {channel.mention} channel was created to solve your questions.',
                                  delete_after=3)

            # Inside the ticket | Question
            # Embed inside the ticket | Question
            embed_question = disnake.Embed(
                title=f'Question - ¡Hi {interaction.author.name}!',
                description='In this ticket we have an answer to your question.\n\nIf you cant get someone to help you, press the button `🔔 Call staff`..',
                color=config.embed_color)
            embed_question.set_thumbnail(url=interaction.author.avatar_url)

            await channel.send(interaction.author.mention, embed=embed_question,

                              # Embed buttons inside the ticket | Question
                              components=[
                                  [
                                      Button(custom_id='close_ticket', label="Close ticket", style=ButtonStyle.red,
                                             emoji='🔐'),
                                      Button(custom_id='call_staff', label="Call staff", style=ButtonStyle.blue,
                                             emoji='🔔')
                                  ]
                              ])


        # Select option | Help
        elif interaction.values[0] == 'help':

            # Creating ticket channel | Help
            channel = await guild.create_text_channel(name=f'🔧┃{interaction.author.name}-ticket', category=category)

            # Ticket channel permissions | Help
            await channel.set_permissions(interaction.guild.get_role(interaction.guild.id),
                                          send_messages=False,
                                          read_messages=False)
            await channel.set_permissions(interaction.author,
                                          send_messages=True,
                                          read_messages=True,
                                          add_reactions=True,
                                          embed_links=True,
                                          attach_files=True,
                                          read_message_history=True,
                                          external_emojis=True)
            await channel.set_permissions(rol_staff,
                                          send_messages=True,
                                          read_messages=True,
                                          add_reactions=True,
                                          embed_links=True,
                                          attach_files=True,
                                          read_message_history=True,
                                          external_emojis=True,
                                          manage_messages=True)

            await interaction.send(f'> The {channel.mention} channel was created to help you.', delete_after=3)

            # Inside the ticket | Help
            # Embed inside the ticket | Help
            embed_question = disnake.Embed(
                title=f'Help - ¡Hi {interaction.author.name}!',
                description='In this ticket we can help you with whatever you need.\n\nIf you cant get someone to help you, press the button `🔔 Call staff`.',
                color=config.embed_color)
            embed_question.set_thumbnail(url=interaction.author.avatar_url)

            await channel.send(interaction.author.mention, embed=embed_question,

                              # Embed buttons inside the ticket | Help
                              components=[
                                  [
                                      Button(custom_id='close_ticket', label="Close ticket", style=ButtonStyle.red,
                                             emoji='🔐'),
                                      Button(custom_id='call_staff', label="Call staff", style=ButtonStyle.blue,
                                             emoji='🔔')
                                  ]
                              ])


        # Select option | Report
        elif interaction.values[0] == 'report':

            # Creating ticket channel | Report
            channel = await guild.create_text_channel(name=f'🚫┃{interaction.author.name}-ticket', category=category)

            # Ticket channel permissions | Report
            await channel.set_permissions(interaction.guild.get_role(interaction.guild.id),
                                          send_messages=False,
                                          read_messages=False)
            await channel.set_permissions(interaction.author,
                                          send_messages=True,
                                          read_messages=True,
                                          add_reactions=True,
                                          embed_links=True,
                                          attach_files=True,
                                          read_message_history=True,
                                          external_emojis=True)
            await channel.set_permissions(rol_staff,
                                          send_messages=True,
                                          read_messages=True,
                                          add_reactions=True,
                                          embed_links=True,
                                          attach_files=True,
                                          read_message_history=True,
                                          external_emojis=True,
                                          manage_messages=True)

            await interaction.send(f'> The {channel.mention} channel was created to report to the user.',
                                  delete_after=3)

            # Inside the ticket | Report
            # Embed inside the ticket | Report
            embed_question = disnake.Embed(
                title=f'Report - ¡Hi {interaction.author.name}!',
                description='In this ticket we can help you with your report.\n\nIf you cant get someone to help you, press the button `🔔 Call staff`.',
                color=config.embed_color)
            embed_question.set_thumbnail(url=interaction.author.avatar_url)

            await channel.send(interaction.author.mention, embed=embed_question,

                              # Embed buttons inside the ticket | Report
                              components=[
                                  [
                                      Button(custom_id='close_ticket', label="Close ticket", style=ButtonStyle.red,
                                             emoji='🔐'),
                                      Button(custom_id='call_staff', label="Call staff", style=ButtonStyle.blue,
                                             emoji='🔔')
                                  ]
                              ])

bot.run(config.TOKEN)