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[website] Fix Tor Blocking (Cloudflare "Sorry, you have been blocked") #317

@maltfield

Description

@maltfield

Describe the bug

Due to a misconfiguration of cloudflare, it's not possible for Tor Browser users to buy Windscribe services.

OS and app information:

  • OS: [e.g. Windows 10 23H2]
  • App version [e.g. 2.10.16]

To Reproduce
Steps to reproduce the behavior:

  1. Download Tor Browser https://www.torproject.org/download/
  2. Open Tor Browser
  3. Go to windscribe website in Tor Browser
  4. Get Cloudflare Error
Sorry, you have been blocked
You are unable to access windscribe.com

Why?

Millions of people user tor every day.

There are countless at-risk users around the world who must use Tor for all Internet activity to protect themselves and/or their families. Examples of such groups include:

  1. Refugees (eg escaping gang, State, or domestic violence)
  2. Journalists (eg reporting on gangs, corruption, or oppressive regimes)
  3. Whistleblowers (eg providing information to journalists above)
  4. Activists (eg pro-abortion-rights or environmental activists)

Unfortunately, every year numerous people are assassinated in the the above at-risk groups [1][2][3]. As an Information Security consultant, I've trained such users to use TAILS so that all of their internet traffic is protected with Tor.

Using Tor is the best way for at-risk users to stay safe when using the Internet

Unfortunately it appears that Windscribe's cloudflare account is misconfigured, and Tor users are being wholesale blocked from even doing a simple GET / on the frontpage -- something that should be well-cached and cause 0 issues for your infrastructure.

Expected behavior

At-risk users who use Tor Browser to protect themselves should be able to load the windscribe website and purchase services.

Additional context

Note: I was not able to find a repo for the website. If you have one, please let me know where we should open bugs for the website, and I can create a bug in that repo.

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