Help Needed: MongoDB Atlas Connection Issues

[VishnuAmit]

Hey everyone,

I need your help with an issue I'm facing while trying to connect to my MongoDB Atlas database. It worked fine previously, but now I’m getting the following errors:

1. Connection Timeout: It seems like the connection attempt times out after 10 seconds, which is leading to the first error.

2. IP Whitelist Issue: I keep receiving an error related to whitelisting. Although I’m adding my current IP address to the network access settings in MongoDB Atlas, I still can’t connect.

Background

• I have only one system with a static IP address, yet this issue persists every time I attempt to connect.
• I've double-checked the connection string in my .env file to ensure it’s correct.

Errors

I’ve attached screenshots of the console errors for reference.

If anyone has suggestions or knows how to resolve these issues, please comment below. Your help would be greatly appreciated!

Thanks!

[shreyansh1410]

I faced this same issue of timeout today itself in another project, it was due to the API not working properly (the API was hung, it wasn't returning anything)

[VishnuAmit]

Do you know how to fix it?

[shreyansh1410]

Actually, I was calling the API using axios, it was not returning me anything , then I tried node-fetch library, and it worked. I guess there was some error on my part in using the async await part

[VishnuAmit]

Thanks for letting me know. Will try that